Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Publications
NATA Service Award
Languages
Work Availability
Software
Work Preference
Timeline
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Brian Curless

Brian Curless

Spring Lake,NC

Summary

Professional experience with over 40 years of clinical and business development, operations, project management, identity/access maintenance, and customer service.

Diligent [Desired Position] with solid background in managing client relationships and coordinating account activities. Proven track record of fostering client satisfaction and contributing to team goals. Demonstrated ability to streamline processes and improve communication through effective problem-solving and organizational skills.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Account Coordinator

SUNITNA RIVER LLC
12.2023 - Current
  • Managed account requirements for MHS GENESIS EHR, including identity & access management and data analysis for implementation and sustainment
  • Forecasted manpower needs for trainers and collaborated with Solution Owners to optimize end user roles
  • Submitted Service Now tickets for account creation, assisted in preparing instructional materials, and performed compliance analysis

Training Roles Manager

Seneca Global Services, LLC
03.2021 - 12.2023
  • Led operational excellence and continuous improvement at a pandemic vaccination site, enhancing patient experience
  • Developed and executed strategies to optimize employee and volunteer staffing, improving operational efficiency
  • Managed all volunteers for staffing, contributing to a dynamic team of leaders

Manager, Gamecock Park Vaccination Center

Prisma Health
01.2021 - 03.2021
  • Led operational excellence and continuous improvement at Prisma Health's Gamecock Park Vaccination Center
  • Developed strategies to enhance patient experience and business analytics for staffing optimization
  • Managed all volunteers and contributed to improved operational efficiency within a dynamic team of leaders

Manager, MG Operational Support

Prisma Health
07.2016 - 01.2021
  • Led operational excellence and continuous improvement for a multi-campus orthopedic practice with 63 providers at eight locations
  • Developed strategies to enhance patient experience and ensure compliance with MIPS and PQRS
  • Managed the conversion to EPIC electronic medical record and implemented various digital systems for efficient operations

Operations Systems Analyst

Palmetto Health
06.2015 - 07.2016
  • Managed projects to enhance patient experience and ensure compliance with government regulations at a multi-campus orthopedic practice
  • Analyzed workflows and optimized Athena Health EMR usage for improved efficiency and patient satisfaction
  • Implemented cloud-based EMR and transcription systems, as well as digital patient check-in service

Operational Support Coordinator

Moore Center for Orthopedics
10.2010 - 06.2015
  • Managed projects to improve patient experience and meet CMS mandates, OSHA, and HIPAA regulations
  • Implemented Athena Health EMR system for efficient practice workflows
  • Led compliance with government systems like meaningful use and PQRS

Head Athletic Trainer/Adjunct Faculty

University of Central Missouri
08.2000 - 07.2010
  • Administered medical care for 500+ NCAA Division II Student-Athletes, overseeing a team of sports medicine professionals
  • Managed budget for supplies and equipment, saving over $457,000 in patient care costs
  • Developed a nationally accredited curriculum for Athletic Training Education Program at University of Central Missouri

Athletic Trainer/Physician Extender

Orthopaedics NorthEast
07.1993 - 07.2000
  • Coordinated clinical services for physicians in the office and operating room
  • Provided durable medical equipment, casting, splinting, and scheduling for patients
  • Developed physician extender position, increasing productivity by 42%
  • Organized and communicated physician's protocols

Education

MA - Physical Education-Sports Medicine

Ball State University
01.1989

Bachelor of Science - Physical Education-Athletic Training

Indiana State University
01.1984

Skills

  • Business Analysis
  • Business Systems Analysis
  • Health Informatics
  • Troubleshooting and problem resolution
  • Account management
  • Quality control
  • Microsoft office
  • Documentation and control
  • Business administration
  • Administration and operations
  • Project management
  • Inventory management

Accomplishments

  • Achieved successful deployment of MHS GENESIS by completing provisioning of over 5,000 end users with accuracy and efficiency.
  • Used Microsoft Excel to develop personnel tracking spreadsheets.
  • Collaborated with team of 10 in the development of MHS GENESIS.

Certification

  • NPI
  • Certified Athletic Trainer

Publications

Staphylococcus aureus Recovery From Environmental and Human Locations in 2 Collegiate Athletic Teams

NATA Service Award

Recognized by the National Athletic Trainer Association for service to the profession at the state, district and national level.

Languages

English
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

MHS GENESIS (Cerner/Oracle based EMR)

Athena Clinicals

Excel

Microsoft Office

Breg Vision

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CulturePersonal development programsHealthcare benefits401k matchCareer advancement

Timeline

Account Coordinator

SUNITNA RIVER LLC
12.2023 - Current

Training Roles Manager

Seneca Global Services, LLC
03.2021 - 12.2023

Manager, Gamecock Park Vaccination Center

Prisma Health
01.2021 - 03.2021

Manager, MG Operational Support

Prisma Health
07.2016 - 01.2021

Operations Systems Analyst

Palmetto Health
06.2015 - 07.2016

Operational Support Coordinator

Moore Center for Orthopedics
10.2010 - 06.2015

Head Athletic Trainer/Adjunct Faculty

University of Central Missouri
08.2000 - 07.2010

Athletic Trainer/Physician Extender

Orthopaedics NorthEast
07.1993 - 07.2000

Bachelor of Science - Physical Education-Athletic Training

Indiana State University

MA - Physical Education-Sports Medicine

Ball State University
Brian Curless