IT Professional Summary:
•Over 7 years of hands-on experience managing technical hardware and software issues and building software.
•7 Years of experience with Duke systems like Maestro Care (Epic)remote login, share files and drives and servers, navigating security systems like NAC for seamless output of patient data.
•Developed great professional relationships with a few members of DHTS.
•Lead IT technician in the Duke Immunology department, responsible for troubleshooting, downloading, updating, and resolving technical issues.
•Expertly troubleshot shared files, desktops/laptops, and printers.
•Coordinated with DHTS and third-party software product connections to resolve critical issues in the Duke HLA Immunology Lab software and hardware.
•Built, configured, installed, maintained, and updated advanced software applications, including MiaFora (Red Hat) NGS and One Lambda.
•Provided primary support for software, hardware, user account groups, and patient security practices.
•Skillfully executed command-line tasks for the Immucor team using MiaFora software, managed cron jobs, moving of files, mounting servers etc.
•Delivered on-call support to maintain uninterrupted lab operations.
•Delivered exceptional customer service to Duke patients.
•Collaborated with Duke IT to resolve department issues in the lab.
•Proficient in managing the Citrix presentation environment to troubleshoot Duke Immunology software and connectivity issues.
•Extensive experience in remote control of computers through Duke IT.
•Authored comprehensive Standard Operating Procedures (SOPs) for software and hardware issues.
•Over 6 years of front-end and back-end software development experience using various technologies, including Ruby, Python, Rails, Django, HTML, CSS, AJAX, HTMX, JavaScript, Heroku, PostgreSQL, Docker, Git, Load testing, Deployment and more.
•I independently created a social media app for health using Ruby on Rails.
•Co-created the NIH Centers of Excellence in Genomic Sciences Duke Center for Combinatorial Gene Regulation Database Portal.
•Led UX/UI design, market research, and user feedback initiatives, playing a pivotal role in developing key features of the portal.
Product Management Summary:
•Lead cross-functional teams of Healus to develop and create product, achieving over 2,000 signups and over 10,000 followers.
•Manage the full product lifecycle, from ideation to launch, ensuring alignment with business objectives and customer needs.
•Develop and implement project plans, timelines, and budgets, delivering projects on time and within budget.
•Collaborate with stakeholders of National Institute of Health (NIH) CEGS, Duke Center for Combinatorial Gene Regulation, Principal Investigators, Post Docs and Ph.D students to define CCGR portal requirements, prioritize features, and manage expectations.
•Drive process improvements to enhance efficiency, reduce costs, and improve product quality of Healus.
•Conduct market research and competitive analysis to inform product strategy and identify opportunities for innovation for Duke CCGR portal and Healus.
Monitor project progress, identify risks, and implement mitigation strategies to ensure successful project delivery.
•Mentor and coach team members, fostering a culture of collaboration and continuous improvement.
•Years of experience in project management tools such as Asana.
•Strong proficiency in data analysis and visualization tools, including Vega-Lite, Excel etc
•Excellent communication and presentation skills, with experience presenting to executive leadership and stakeholders at conferences and meetings.
•Experienced in working in a startup-type environment, finding solutions through collaboration, reaching out to knowledgeable individuals, gathering information from multiple sources, or independently solving problems.
•Self-starter and self-learner with a proactive approach to acquiring new skills and knowledge.
•Proactively self-taught in computer programming and took the initiative to learn and perform hardware and software IT work for the Duke HLA Immunology Transplant Department. Although it was not part of my original job description or an existing position at the time, I independently advanced to become the IT tech lead, filling a crucial role that previously relied on third-party groups to resolve issues.
•Experienced in hiring and managing employees and contractors, including budgeting, payroll, and creating contracts, ensuring the development of a competent and cohesive team to support the product and company needs.
Company Overview: A social network that enables users to share and post medical treatments that have proven effective for them.
Strategic Product & Business Management
Soft Skills:
Strong project management skills, excellent written, verbal, and presentation skills.
Technical Skills:
• Frontend Programming: Proficient in Ruby, HTML, CSS, AJAX, and Bootstrap.
• Backend Programming: Experienced with Ruby on Rails.
• Platforms and Add-ons: Skilled in Heroku, Postgres (database), Blitz (load testing), Memcachier (caching), Sendgrid (email), Papertrail (logs), and New Relic (application health).
• Marketing Tools: Proficient with Mailchimp for landing pages and email marketing.
• Project Management: Managed contractors to complete tasks efficiently.
• Web Application Development: Created and launched a web application.
Key Projects:
• Developed the WordPress landing page.
• Increased social media engagement and following across four platforms.
• Implemented innovative marketing strategies to boost signups.
• Managed team operations and introduced new strategies.
• Balanced programming and business operations are effective.
• Created a web app and payment system.
NIH Centers of Excellence in Genomic Science (CEGS)-Member of Duke CEGS CCGR
Duke Center of Combinatorial Gene Regulation (CCGR)
1st Author in Duke CEGS CCGR Portal abstract
Presented Duke CEGS CCGR Portal in various scenarios (Conference, Lab PIs, NIH CEGS Program Lead, Ph.D. candidates(customers))
UAMS College of Pharmacy - Class Representative
UAMS College of Pharmacy - Most Valuable Representative (includes medical, nursing, pharmacy schools etc.)
UAMS College of Pharmacy - Associated Student Government Treasurer (includes medical, nursing, pharmacy schools etc.)
UAMS College of Pharmacy - 1st year scholarship
UAMS College of Pharmacy - 2nd year scholarship
UAMS College of Pharmacy - 3rd year scholarship
UAMS College of Pharmacy - 4th year scholarship
The Blackburn Institute
University of Alabama organization dedicated to developing a network of leaders, the Blackburn Fellows, who have a clear understanding of the challenges that face the state of Alabama. The Institute provides the fellows opportunities to explore issues and identify strategic actions that will improve the quality of life for our state and nation.
3 Year - Coordinator of the “Straight to the Top” forum: Panel consists of University of Alabama’s President, Vice Presidents, and other University officials
Opportunity for student and faculty to have direct access to The University’s President Robert Witt, Vice Presidents and other officials. Students and faculty are able to ask questions pertaining to scholarships, tuition, education, parking, transportation, athletics, safety and other matters relevant to student and faculty life.
Selected by Vice President of Student Affairs for University change agent group
Meetings held by a selected group of students to discuss campus life and to create ideas that will help implement any needed changes on campus.
Institute of Electrical and Electronics Engineers (IEEE)
Elementary Summer Biology Program Teacher Habitat for Humanity Volunteer
Campus Clean-up Coordinator of Elementary School Supply Drive University’s Beat Auburn Beat Hunger Food Drive Can Food drive
Oral Presentations/Abstract:
Davis, BM The Duke CEGS CCGR Portal: Portal demonstration at IGVF Consortium Catalog Working Group meeting (Feb 2025)
Davis, BM, Cowart, Thomas, Barrera, Alejandro, Reddy, Tim. (September 2025) The Duke CEGS CCGR Portal: a central hub for interactive visualization of functional characterization results.
Abstract for: NIH Centers of Excellence in Genomic Science conference
Davis, BM The Duke CEGS CCGR Portal: Presented at NIH Centers of Excellence in Genomic Science conference (October 2025) https://ccgr-portal.duhs.duke.edu/
Davis, BM, Dillard, R, Williams, C. (April 2011). Comparative Morphology and Function in Lizards: How have morphological features in lizards changed and what are their effects on locomotion and fitness?
Presented at: The University of Alabama/Vertebrae Functional Morphology research presentation; Tuscaloosa, AL
Davis, BM, Dillard, R, Williams, C. (March 2011). Evolution of the Nephron: How, over evolutionary time, has nephron structure changed in different environments and what does that mean for function?
Presented at: The University of Alabama/Vertebrae Functional Morphology research presentation; Tuscaloosa, AL
Davis, BM, Dillard, R, Williams, C. (February 2011). Cranium Function and Morphology Feline, Mudpuppy, Dogfish Shark: What role does the cranium play in feeding?
Presented at: The University of Alabama/Vertebrae Functional Morphology research presentation; Tuscaloosa, AL