Brian DiLuzio
Newark,DE
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
18
18
years of professional experience
Work History
Bartender
Midnight Oil Brewing Company
10.2023 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender
Wagner Vineyards
04.2023 - 09.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Direct Support Professional
Racker
05.2019 - 09.2023
- Maintained clean, safe and well-organized patient environment.
- Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
- Minimized injuries to staff or patients through support or restraint to control patient movements.
- Consulted with different healthcare disciplines to offer important mental health support to patients.
- Assisted patients adjusting to hospital procedures using highly structured settings.
- Helped diagnose patients and deliver treatments with medication administration and specimen collection.
- Assisted with daily living activities, running errands and household chores.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
Bartender
Serendipity Catering
11.2022 - 04.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
Manager
Ithaca Beer Company
05.2017 - 02.2020
- Provided efficient and prompt service to multiple customers, while handling all special requests.
- Strictly enforce all state liquor regulations, specifically in regard to minors and intoxicated persons.
- Regulated inventory control.
- Balanced cash drawer.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Wholesale Manager
Americana Winery
04.2013 - 05.2018
- Managed all client relations and processes within the scope of wholesale operations (warehouse,retail,inventory, tastings, sales).
- Increased margin percentage through quantity of product sold; Increased sales by 30% in a year and a half period.
- Personally attracted and retained new business equaling 25% of old sales, while regaining previous business clients.
- Implemented efficiency policies that cut costs 20% in a two year period.
- Managed over 100 wholesale account setups and ongoing support.
- Oversaw and managed 4-person sales team to drive performance and account growth.
- Increased wholesale revenue by implementing strategic sales techniques and cultivating strong customer relationships.
- Managed inventory effectively for optimal product availability and minimized overstock situations.
Bar Manager/Bartender
Madelines
07.2006 - 04.2013
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Enhanced team productivity through effective scheduling and task delegation.
- Streamlined inventory management for optimal stock levels and reduced waste.
Education
High School Diploma -
Susquehanna Valley High School
Conklin, , NY06.1994
Associate of Science - Accounting
Tompkins-Cortland Community College
Dryden, NY05.2012
Bachelor of Science - Accounting And Business Management
SUNY Empire State College
Ithaca, NY05.2014
Skills
- Quickbooks Proficient
- Merchandising
- POS systems expert
- Strong client relations
- Accounts payable / Accounts receivable
- Accounting operations professional
- Invoice preparation
- Payroll
- Bookkeeping skills
- Administrative support
- Self-motivated professional
- First Aid Certification
Timeline
Bartender
Midnight Oil Brewing Company
10.2023 - Current
Bartender
Wagner Vineyards
04.2023 - 09.2023
Bartender
Serendipity Catering
11.2022 - 04.2023
Direct Support Professional
Racker
05.2019 - 09.2023
Manager
Ithaca Beer Company
05.2017 - 02.2020
Wholesale Manager
Americana Winery
04.2013 - 05.2018
Bar Manager/Bartender
Madelines
07.2006 - 04.2013
High School Diploma -
Susquehanna Valley High School
Associate of Science - Accounting
Tompkins-Cortland Community College
Bachelor of Science - Accounting And Business Management
SUNY Empire State College
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