Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Dominguez

2051 SE Hillmoor Dr Apt 205 Port Saint Lucie,FL

Summary

Friendly Technical Support Representative keen to help customers maximize product impact and usability. Amiably replies to all customer queries and consistently resolves client issues. Committed to improving user satisfaction numbers and supporting return patronage across all supported products. Experience conferring with employees and management to address problems with internal controls and procedures negatively impacting business operations.

Overview

10
10
years of professional experience

Work History

Tires and Ship From Club

Sams Club
Port Saint Lucie, FL
07.2021 - Current
  • Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
  • Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.

Cashier

Sam's Club
SamsPort Saint Lucie, FL
09.2013 - 07.2021
  • Drove sales and add-on purchases by promoting specific item options to customers
  • Trained new team members in cash register operation, stock procedures and customer service
  • Handled various duties, including inventory oversight, cash control and daily opening and closing procedures for store

Education

Bachelor of Science - Business Administration

Indian River State College
Ft. Pierce, FL
12.2023

Bachelor of Science - IT Management And Cyber Security

Indian River State College
Ft. Pierce, FL
12.2019

Skills

  • Relationship Building
  • Information security
  • Computers and electronics
  • Spanish Fluency
  • Staff training
  • Data Analysis

Timeline

Tires and Ship From Club

Sams Club
07.2021 - Current

Cashier

Sam's Club
09.2013 - 07.2021

Bachelor of Science - Business Administration

Indian River State College

Bachelor of Science - IT Management And Cyber Security

Indian River State College