AHMAD KHOJASTEHZAD
Canoga Park,CA
Summary
Dynamic business leader with extensive experience as Owner/Operator at Second Option, excelling in customer relations and operations management. Achieved significant financial growth through strategic planning and effective marketing initiatives. Proven ability to build strong relationships and enhance client service, driving repeat business and brand visibility in competitive markets.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
36
36
years of professional experience
Work History
OWNER OPRATORE USED CAR DEALER SHIP
AUTO MASTER GROUP
01.2007 - 08.2025
- Oversaw daily operations, ensuring compliance with industry standards and regulations.
- Developed strategic marketing initiatives to increase customer engagement and retention.
- Managed financial planning, budgeting, and resource allocation for sustained profitability.
- Implemented process improvements that enhanced operational efficiency and reduced costs.
- Led team training programs focused on service excellence and technical skills enhancement.
Owner/Operator SURPLUS OUTLET
SECOND OPTION
01.1990 - 06.2002
- Developed business strategies to enhance operational efficiency and customer satisfaction.
- Managed daily operations, ensuring quality control and adherence to safety protocols.
- Cultivated strong relationships with suppliers to optimize inventory management and procurement processes.
- Implemented marketing initiatives to increase brand visibility and attract new customers.
- Streamlined workflows through process improvements, enhancing overall productivity.
- Trained staff on operational procedures and customer service best practices.
- Analyzed market trends to inform product offerings and promotional strategies.
- Oversaw financial management, including budgeting, forecasting, and expense tracking.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Generated revenues yearly and effectively capitalized on industry growth.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
- Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
High School Diploma -
HIGH SCHOOL DIPLOMA HISTORY
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Operations management
- Business management
- Business planning
- Client service
- Project management
Languages
Persian
Timeline
OWNER OPRATORE USED CAR DEALER SHIP - AUTO MASTER GROUP
01.2007 - 08.2025
Owner/Operator SURPLUS OUTLET - SECOND OPTION
01.1990 - 06.2002
TAVAKOL - High School Diploma,