Brian Dotter
San Diego,CA
Summary
Accomplished operations and supply chain professional with 15 years of experience in logistics, inventory management, and warehouse operations within healthcare and service industries. Led teams in optimizing workflows, managing high-value inventory, and enhancing service delivery in fast-paced environments. Expertise in fostering cross-functional collaboration and providing accurate, timely operational support.
Overview
18
18
years of professional experience
Work History
Facility Operations Surgical Case Coordinator
Stryker
San Diego, CA
09.2018 - Current
- Selected as a trainer for company-wide transition of the inventory operations system from Oracle to SAP.
- Manage hundreds of surgical inventory items, ensuring timely delivery of accurate quantities to hospitals and healthcare facilities.
- Assisted to coordinate daily logistics for surgical product drop-offs and pick-ups while maximizing route efficiency and minimizing resource use.
- Supported compliance with facility protocols, documentation standards, and procedural requirements.
- Tracked case changes and updated systems to maintain scheduling accuracy and service continuity.
- Served as key operational resource for leadership and staff regarding kit sourcing, instruments, and materials availability.
- Built and maintained strong working relationships with internal teams, hospital staff, and customer accounts.
- Supported branch audit preparation and ensured compliance with internal procedures and healthcare standards.
- Performed quality checks on products and materials, resolving discrepancies quickly to reduce errors and delays.
- Maintained accurate inventory, shipment, and account records.
- Coordinated surgical case schedules, aligning physician preferences, facility requirements, and device availability.
- Managed case documentation, ensuring accurate records, order details, and special instructions.
Guest Services Valet Supervisor
The Catamaran Resort
San Diego, CA
05.2014 - 09.2018
- Supervised valet team operations, enhancing workflow and delivering exceptional guest service during shifts.
- Trained and coached team members on service standards and safety procedures, improving operational efficiency.
- Managed documentation for guest vehicles and daily transactions with high accuracy.
- Ensured guest safety and protected company assets through proactive oversight and dedicated customer support.
- Supervised valet attendants, ensuring prompt vehicle retrieval and consistent guest service standards.
- Coordinated arrival and departure traffic flow to maintain safe, efficient curbside operations.
- Trained new attendants on parking procedures, guest etiquette, and resort service expectations.
- Resolved guest concerns quickly, preserving positive experiences during busy check-in and checkout periods.
Store Manager / Retail Sales
GNC
San Diego, CA
03.2009 - 01.2015
- Led daily retail operations, supervising and developing a team of 10+ employees to enhance store performance.
- Managed inventory, budget, scheduling, and performance metrics to optimize store operations.
- Achieved sales goals consistently while adhering to operational budget targets, contributing to overall store profitability.
- Directed daily store operations, ensuring merchandising, inventory, and customer service standards stayed consistent.
- Trained and coached associates on sales techniques, product knowledge, and store procedures.
- Scheduled staff coverage, balanced labor needs, and maintained efficient floor operations.
- Monitored inventory levels, completed stock replenishment, and reduced out-of-stock conditions.
Account Manager Intern
Cerner Wellness
Carlsbad, CA
02.2017 - 06.2017
- Managed client requests, resolving issues promptly to enhance client satisfaction.
- Delivered project status updates to clients and internal teams, ensuring alignment on service expectations.
- Supported development of an online wellness platform in compliance with NCQA regulations.
- Coordinated account communications and maintained accurate client records in CRM systems.
- Analyzed customer needs to support tailored wellness program recommendations.
- Documented client interactions, action items, and account updates for team visibility.
Education
Bachelor of Science - Kinesiology
California State University San Marcos
San Marcos, CA01-2017
Skills
- Inventory control
- Supply chain management
- Logistics planning
- Compliance & Audit Readiness
- Workflow optimization
- Proficient in ERP software
- Experience with SAP systems
- Oracle software proficiency
- Warehouse management
- Microsoft Excel, Word, PowerPoint
- Client relationship management
- Cross-Functional Collaboration
- Effective problem resolution
- Effective multitasking
Timeline
Facility Operations Surgical Case Coordinator
Stryker
09.2018 - Current
Account Manager Intern
Cerner Wellness
02.2017 - 06.2017
Guest Services Valet Supervisor
The Catamaran Resort
05.2014 - 09.2018
Store Manager / Retail Sales
GNC
03.2009 - 01.2015
Bachelor of Science - Kinesiology
California State University San Marcos