Brian Doyle
Naples
Summary
Dynamic Server Coach with a strong work ethic at Ruth’s Chris Steak House, delivering exceptional customer service and enhancing guest engagement. Leveraged Level 2 sommelier expertise to elevate dining experiences and implemented effective upselling techniques, contributing to increased sales revenue while training new staff to uphold high service standards.
Overview
15
15
years of professional experience
Work History
Server Coach , Key Employee , Traveling Coach
Ruth’s Chris Steak House
Bonita Springs, FL
11.2010 - Current
- Delivered exceptional dining experiences through attentive service and menu knowledge.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Managed multiple tables efficiently, prioritizing guest needs and requests.
- Trained new servers on service standards, menu items, and operational procedures.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Implemented upselling techniques to promote specials and increase sales revenue.
- Monitored dining room ambiance to create welcoming atmosphere for guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Cloiste Eanna
Dublin Ireland 06-1991
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Level 2 sommelier
Timeline
Server Coach , Key Employee , Traveling Coach
Ruth’s Chris Steak House
11.2010 - Current
High School Diploma -
Cloiste Eanna