Brianna Gentle

Manalapan

Summary

Marketing professional with a strong foundation in brand strategy, customer engagement, and data analysis. Experienced in fast-paced, customer-focused environments, bringing excellent communication, organization, and problem-solving skills. Proficient in social media marketing, Excel, and advertising principles.

Overview

years of professional experience

Work History

Server / Coach

Miller's Ale House

05.2021 - Current

Deliver excellent customer service in a high-volume, fast-paced environment, increasing guest satisfaction and repeat business
Train and coached new staff to uphold company standards and service quality
Maintain accuracy in daily cash handling and transaction processing
Foster a friendly and professional dining experience to support positive brand representation

Sales Advisor / Cashier

Best Buy

06.2022 - 01.2023

Provided personalized product recommendations to increase sales and meet customer needs
Resolved customer concerns efficiently to ensure satisfaction and loyalty
Maintained a clean, organized sales floor to enhance customer experience
Supported team operations by managing the register and promoting store services

Office Assistant

Monmouth University Athletics Department

12.2021 - 05.2022

Assisted with daily administrative tasks including answering phone calls and data entry
Used Microsoft Office and Excel to manage and update internal documents
Maintained organized records for athletic programs and events

Education

Bachelor of Science - Business Administration, Marketing

Monmouth University

West Long Branch, NJ

05.2025

Skills

Strong Communication
Leadership & Team Collaboration
Time Management
Creative Problem-Solving
Microsoft Office Suite (Word, Excel, Outlook)
Customer Service & Sales
Strong work ethic

Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Sales techniques
Relationship management
Suggestive selling

Timeline