Brian D. Williams

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

• Works as a team member involving kitchen, wait and management staff to ensure efficiency
• Proficient communication and listening skills allow me to make cocktails, place food orders, and manage a wide variety of personalities at the bar
• This job has allowed me to interact with many different people, cultures, and customs in a custom service capacity
• There is a consistent requirement to maintain composure, read situations, maintain job performance, and react/diffuse potential volatile situations
• The shifts vary in length, most are between 9-14 hours depending on the day, allowing my stamina to remain high while maintaining job efficiency and accuracy

• Responsibilities included:
• Radio Communications Proficiency
• Vessel Inspections
• Weapons maintenance
• Ammunition inventory accountability
• Interactions with the public
• Federal Law Enforcement
• First Aid and CPR
• Unit inspections and readiness
• Inspection results 100% and 96% resulting in superb marks
• De-escalation and high-performance ability in high stress situations
• Relationship building with interagency counterparts
• Identified parts and services to maintain equipment and provided timely solutions to continue operations.
• Coordinated daily operations for team of 13personnel and established goals for training programs.

• Responsibilities included:
• Supervisory Skills, supervised 13 Coast Guard personnel
• Responsible for planning and execution of unit training
• Ammunition and Weapons inventory/accountability
• Weapons Maintenance
• First Aid and CPR

• Responsibilities included:
• Radio Communications Proficiency
• Vessel Inspections
• Damage control and fire fighting
• Weapons maintenance
• Ammunition inventory accountability
• Interactions with the public on routine basis
• Ability to safely rig line and equipment in adverse weather conditions, high stress missions and while under rigorous time constraints
• Federal Law Enforcement
• First Aid and CPR
• Combat medic training

• Responsibilities included:
• Inspections of subordinate units
• Inventory management to include weapons and ammunition valued at over $500,000
• Budgeting and procurement
• Training and professional development of others
• Courtesy and customer service

• Responsibilities included:
• Radio Communications Proficiency
• Vessel Inspections
• Weapons maintenance
• Ammunition inventory accountability
• Interactions with the public
• Ability to safely rig line and equipment in adverse weather conditions, high stress missions and while under rigorous time constraints
• Federal Law Enforcement
• First Aid and CPR
• Combat medic training

Graduated first in class

• I began my employment on the Company’s yard maintenance crew from 2004-2006 where I was afforded the opportunity to develop my customer service skills
• I was promoted and the company paid for me to attend courses to receive my pesticide license
• I spent the last 2 years of employment assisting oversight of the yard maintenance crew, conducting yard, tree and shrub pesticide applications and as a sales representative
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.

• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Welcomed customers and helped determine their needs.

• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.