Brian Easley
Clarksville,TN
Summary
Dynamic professional with extensive experience in project management, sales, and IT operations, known for meticulous attention to detail and the ability to manage multiple projects with precision. A collaborative team player with strong organizational skills, adept at driving results and streamlining processes in fast-paced environments. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Software & Cloud Consultant
SoftwareOne
06.2023 - 07.2024
- Successfully increased account renewals by proactively managing a diverse client portfolio and identifying upselling opportunities effectively
- Hitting 110% of quarterly goals
- Created tailored software solutions for businesses, enhancing client satisfaction and fostering long-term partnerships
- Cultivated enduring client relationships within 3 months by streamlining issue-resolution processes and maintaining regular communication
- Led projects with technical support teams to ensure smooth implementation of software solutions throughout the monthly sales process
- Engaged in regular team meetings to exchange best practices, analyze market trends, and provide updates on personal goal progress
GCS Product Ops. Engineer
Dell Technologies
05.2007 - 02.2023
- Designed and tested products to ensure accuracy and quality in final outputs
- Enhanced production methods to elevate product design standards and reduce cycle times
- Fostered a culture of continuous improvement in engineering by optimizing manufacturability through improved documentation
Configuration Services Solution Architect
Dell Technologies
- Established operational efficiency by implementing a structured approach to daily inquiries, resulting in a more responsive and accountable service environment
- Coordinated teams and delivered training to ensure successful product delivery
- Managed projects, offering recommendations for upgrades and enhancements
Project Manager
Dell Technologies
- Developed and implemented governance systems for inventory management and policy enforcement
- Presented bi-weekly roadshows to promote product offerings and consulted with sales teams to assess training needs
- Designed and delivered training programs for multiple stakeholders, including customer training on configuration processes
- Ensured project deadlines were met while upholding build quality and safety standards
- Streamlined project execution within 3 months by systematically identifying and securing necessary resources to meet defined goals
Core Service Sales
Dell Technologies
- Efficiently handled multiple sales demands while addressing customer needs
- Increased team sales performance by 30% by mentoring new hires in advanced sales techniques and strategic client engagement
- Earned several accolades for exceptional performance
Consumer Sales/Warranty Renewal Specialist
Dell Technologies
- Surpassed quarterly sales targets
- Managed daily customer calls effectively
- Mentored and trained new hires
- Promoted products to drive sales growth
Education
Some College (No Degree) - Business Communication
Austin Peay State University
Clarksville, TNSkills
- Adaptability
- Client Relationship Management
- Cloud Platforms
- Communication
- Integration and Configuration
- IT Operations
- Problem-Solving
- Project Management
- Sales
- Software Development
- Technical documentation
Certification
- Workday Basics Series from Workday
- Introduction to Artificial Intelligence (AI) from IBM
- Product Management Essentials from Coursera
Timeline
Software & Cloud Consultant
SoftwareOne
06.2023 - 07.2024
GCS Product Ops. Engineer
Dell Technologies
05.2007 - 02.2023
Configuration Services Solution Architect
Dell Technologies
Project Manager
Dell Technologies
Core Service Sales
Dell Technologies
Consumer Sales/Warranty Renewal Specialist
Dell Technologies
- Workday Basics Series from Workday
- Introduction to Artificial Intelligence (AI) from IBM
- Product Management Essentials from Coursera
Some College (No Degree) - Business Communication
Austin Peay State University
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