Brian Embry
Davenport
Summary
Accomplished HVAC Lead Technician and Dept Lead with a proven track record at Universal Studio Orlando and Lowes Home Improvement Stores. Expert in system maintenance and practices management, demonstrating exceptional mechanical aptitude and leadership skills. Achieved significant improvements in productivity and safety compliance, ensuring optimal team performance and customer satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
HVAC Lead Technician
Universal Studio Orlando
03.2014 - Current
- Planned, scheduled, and delegated daily work to team of employees.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Implemented, configured, and optimized safety standards.
- Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Adhered to established policies and standards to safely complete projects.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Liaised with internal departments to optimize productivity and efficiency.
Dept Lead
Lowes Home Improvement Stores
08.2005 - 05.2010
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Monitored customers and employees to evaluate loss prevention risks, performance and customer service.
- Communicated with managers of other departments to maintain transparency.
- Set up displays and trained employees on current promotions.
- Oversaw efficient inventory stocking and supply rotation.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
No Degree - Management Training
Universal Studios of Florida
Orlando, FL09-2023
Certificate of Project Management - HVAC
Seminole State College of Florida
Sanford, FL05-2019
Certificate of HVAC/R - HVAC
Florida Career College
Orlando, FL01-2012
Skills
- Testing and repair
- Support documentation composition
- Data analysis
- System maintenance
- Practices management
- Mechanical aptitude
- Codes compliance
- Blueprint reading
- Safety compliance
- Change management
- Remote support management
Certification
- Universal EPA 608 License
- G31 Nation Journeyman Mechanical License
Timeline
HVAC Lead Technician
Universal Studio Orlando
03.2014 - Current
Dept Lead
Lowes Home Improvement Stores
08.2005 - 05.2010
- Universal EPA 608 License
- G31 Nation Journeyman Mechanical License
No Degree - Management Training
Universal Studios of Florida
Certificate of Project Management - HVAC
Seminole State College of Florida
Certificate of HVAC/R - HVAC
Florida Career College
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