Brian Enrico
Moscow,ID
Summary
Dynamic professional with a proven track record at Walmart, enhancing customer satisfaction and streamlining inventory processes. Expert in leveraging customer service and computer skills to drive brand loyalty and operational efficiency. Achieved significant social media growth, demonstrating exceptional time management and attention to detail.
Overview
8
8
years of professional experience
Work History
Walmart Associate
Walmart
06.2024 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Reselling Luxury Goods
Self Employed Web
02.2017 - Current
- Managed customer complaints professionally, resolving issues promptly to maintain a positive brand image.
- Developed in-depth product knowledge to effectively address client needs and preferences.
- Coordinated special orders seamlessly for clients seeking exclusive or customized items.
- Collaborated with team members for successful store events, attracting potential clients and fostering brand loyalty.
Instagram Marketing
Self Employed Web
05.2019 - 08.2021
- Played a key role in growing social media presence by creating shareable content tailored for different platforms like Instagram or Pinterest.
- Played a critical role in mergers and acquisitions leading the integration of acquired companies'' marketing strategies.
- Analyzed customer feedback data to inform targeted marketing campaigns for maximum impact.
- Assisted in developing editorial calendars that aligned with company goals and marketing initiatives.
Education
No Degree - Operations Management
University of Idaho
Moscow, ID05-2026
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
Affiliations
- Sigma Chi
Sigma Chi Scholarship Chair
I maintained GPA averages for groups within my house and the house for a year, and also proctored 8 study hours per week for our freshmen.
Timeline
Walmart Associate
Walmart
06.2024 - Current
Instagram Marketing
Self Employed Web
05.2019 - 08.2021
Reselling Luxury Goods
Self Employed Web
02.2017 - Current
No Degree - Operations Management
University of Idaho
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