Brian Escobedo-Olivas
Cedar Park,TX
Summary
Responsible Stocker with excellent blocking, facing and customer service skills coupled with years of experience. Fast worker with attention to detail and completeness. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Sales/Stock Assistant
Office Depot Inc
04.2019 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting, and stocking merchandise.
- Supervised and trained new staff in performing census.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Picked and packed order items.
- Greeted customers and directed to requested products.
- Consistently lifted materials weighing as much as [Number] pounds.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Stocked shelves to match planogram images and instructions.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
- Developed plan-o-grams and layouts that maximized sales.
- Partnered with merchandising team to create and implement profitable pricing strategies.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
Service Porter
Toyota Of Cedar Park
08.2018 - 11.2018
- Performed cleaning and maintenance duties as directed.
- Communicated with coworkers and managers about completed duties.
- Demonstrated commitment through impeccable attendance and quality performance.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Patrolled parking areas regularly to identify security, safety or vehicle concerns.
- Parked and retrieved cars according to customer needs.
- Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
- Increased workplace safety by immediately reporting potential hazards.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Licensed Counselor/Advisor
YMCA Daycare
03.2018 - 08.2018
- Maintained confidentiality of records relating to clients' treatment.
- Guided clients in developing skills and strategies for dealing with problems.
- Engaged clients in conversation to determine feelings and apprehensions.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Supported student physical, mental, and social development using classroom games and activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported classroom activities, tutoring, and reviewing work.
Assistant Manager of Customer Service
Academy Sports And Outdoors
10.2016 - 02.2018
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Still Enrolled - Health Science
Austin Community College
Austin, TX06.2025
High School Diploma -
Leander High School
Leander, TX06.2016
Skills
- Inventory Control
- Product Sales
- Order Processing
- Listening Skills
- Merchandise Display
- Money Handling
- Store Opening and Closing
- Customer Service
- Sales Training
- Self-Checkout Assistance
- Teamwork and Collaboration
- Stocking and Receiving
Accomplishments
- Completed manager training program.
- Trained and mentored 10+ employees.
- Promoted to Assistant Manager after only 1 year for exceptional performance.
- Resolved product issue through consumer testing.
- Supervised team of 10+ staff members.
Languages
Spanish
Native or Bilingual
English
Timeline
Sales/Stock Assistant
Office Depot Inc
04.2019 - Current
Service Porter
Toyota Of Cedar Park
08.2018 - 11.2018
Licensed Counselor/Advisor
YMCA Daycare
03.2018 - 08.2018
Assistant Manager of Customer Service
Academy Sports And Outdoors
10.2016 - 02.2018
Still Enrolled - Health Science
Austin Community College
High School Diploma -
Leander High School
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