Accomplished Program Supervisor with a proven track record at Orange County Family Services, enhancing program performance through strategic planning and staff development. Expert in fostering team productivity and implementing quality assurance measures. Skilled in document management and demonstrating strong leadership, significantly optimizing program operations.
Overview
28
28
years of professional experience
Work History
Program Supervisor II (LIHEAP Program)
Orange County Family Services
04.2024 - Current
Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
Evaluated program performance regularly, using data-driven insights to inform future decision-making processes.
Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
Implemented quality assurance measures to maintain high standards in service delivery across all programs under supervision.
Enhanced team productivity through effective delegation, task prioritization, and clear communication.
Upheld strict compliance with internal policies and external regulations governing the program''s activities, ensuring all operations ran smoothly without legal issues or complications.
Program Supervisor
Florida Safety Council
08.1996 - 04.2024
Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
Evaluated program performance regularly, using data-driven insights to inform future decision-making processes.
Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
Mentored junior staff members, providing guidance on best practices while nurturing their professional growth trajectories over time.
Implemented quality assurance measures to maintain high standards in service delivery across all programs under supervision.
Sr. Community Corrections Officer
Orange County Corrections
04.1996 - 04.2011
Facilitated group sessions focused on cognitive-behavioral interventions, promoting positive change in offender thinking patterns and behavior.
Actively participated in professional training sessions and workshops to continuously enhance knowledge and expertise within the field of community corrections.
Managed high caseloads efficiently by utilizing strong organizational skills and time management techniques to prioritize tasks effectively.
Strengthened relationships between community corrections and local law enforcement agencies through regular communication and information sharing efforts.
Fostered a collaborative team environment within the community corrections office by actively participating in staff meetings and professional development opportunities.
Education
Bachelor of Arts - Behavioral Sciences
Barry University
Miami, FL
06.1995
Skills
Staff Training
Staff Development
Document Management
Strategic Planning
Timeline
Program Supervisor II (LIHEAP Program)
Orange County Family Services
04.2024 - Current
Program Supervisor
Florida Safety Council
08.1996 - 04.2024
Sr. Community Corrections Officer
Orange County Corrections
04.1996 - 04.2011
Bachelor of Arts - Behavioral Sciences
Barry University
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