BRIAN FARMER
Clarksville,TN
Summary
Experienced insurance professional with several-year career assessing properties, determining liabilities and negotiating settlements. Detail-oriented, observant and knowledgeable with excellent interpersonal and documentation skills. Efficiently handle high case volumes with accuracy and care.
Overview
9
9
years of professional experience
Work History
Boat Farm Commercial Ranch Adjuster
Qa Claims
Clarksville, TN
06.2024 - 10.2024
- Investigated insurance claims to determine liability and damages.
- Drafted correspondence related to claim investigations and settlements.
- Assessed potential losses for insureds in accordance with applicable laws and regulations.
- Evaluated subrogation opportunities to identify recoverable funds.
- Provided coverage opinions based on analysis of facts, law, policy language and endorsements.
- Established reserves for each claim based on analysis of the facts and applicable law.
- Negotiated and settled claims according to information presented through reports, research, and data verification.
- Managed caseload effectively, prioritizing urgent or high-value claims for prompt attention.
- Communicated effectively with policyholders, providing updates and explaining claim processes.
Construction Worker
Brownell Enterprises
Fort Campbell , KY
10.2023 - 05.2024
- Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
- Inspected work areas for safety issues before beginning any task.
- Repaired damaged structures with appropriate materials including wood and metal components.
- Followed blueprints or engineering plans to determine the best methods of assembling structures.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
- Measured distances accurately using tape measures or laser measuring devices.
- Monitored progress of construction activities making sure deadlines were met.
Property Claims Adjuster
Alacrity Services
Minneapolis, MN
06.2023 - 09.2023
- Assessed damage to properties.
- Determined proper course of action and appropriately settled 12 claims weekly.
- Delivered exceptional customer service to clients by communicating information and actively listening to concerns.
- Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
- Drafted statement of loss to summarize damages, payments and underlying policy coverage.
- Input claim information and payments into company database.
- Investigated properties, classified damages and created estimates outlining repair costs.
- Traveled to customer sites to evaluate fallen trees, leaking roofs and other issues to create accurate cost estimations.
Property Claims Adjuster
Pilot Catastrophe
Clarksville, TN
06.2022 - 05.2023
- Documented and communicated claim activity to clients.
- Assessed damage to properties.
- Determined proper course of action and appropriately settled 12 claims weekly.
- Delivered exceptional customer service to clients by communicating information and actively listening to concerns.
- Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
- Explained loss coverage, assisted policyholders with itemizing damages and coordinated alternative living arrangements.
- Drafted statement of loss to summarize damages, payments and underlying policy coverage.
- Coordinated emergency repair, cleaning companies and contractors to optimize customer claim handling.
- Input claim information and payments into company database.
- Investigated properties, classified damages and created estimates outlining repair costs.
Construction Worker
Brownell's
Clarksville, TN
05.2021 - 05.2022
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
- Used laser measuring tools to calculate lengths, widths and heights.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Completed general carpentry, electrical, mechanical, HVAC and plumbing installations and repairs.
General contractor/ Landscaper
Campbell Crossing
01.2020 - 05.2021
- Electrical/ plumbing Maintenance
- Assist service side when needed
- Maintain truck inventory
- Work thru punch list and maintain homes
Independent Insurance Adjuster
Property Catastrophe
04.2016 - 11.2019
- Daily agent interaction
- Weekly Manager request to handling customer complaint claims
- Phone calls from clients and vendors daily
- Denial letters for non-coverage
- Heavy daily case load with 10 new claims daily
- Liability investigation
- Salvage recovery
- Phone calls from clients and vendors daily
- Completed daily tasks and handled claim to the furthest point
- Sent numerous instructions and completed total loss handling based on the state being handled at the time.
Education
Associate degree - Culinary Arts And Business Management
Pennsylvania Institute of Culinary Arts
Pittsburgh, PA04-1999
Skills
- Critical Thinking
- File and Record Management
- Client Interviewing
- Claims Evaluation
- Coverage Assessment
- Property Damage Assessment
- Relationship Building
- Conflict Resolution
- Case Presentation
- Settlement Negotiations
- Verbal and Written Communication
- Information Confidentiality
- Liability Determination
- Claims Processing
- Excellent Time Management Skills
- Outstanding Customer Service Skills
Additional Information
- Chris Holder 727-237-5541
- Ben Johnson 985-710-0908
- Carolynn McMullen 901-849-2678
Timeline
Boat Farm Commercial Ranch Adjuster
Qa Claims
06.2024 - 10.2024
Construction Worker
Brownell Enterprises
10.2023 - 05.2024
Property Claims Adjuster
Alacrity Services
06.2023 - 09.2023
Property Claims Adjuster
Pilot Catastrophe
06.2022 - 05.2023
Construction Worker
Brownell's
05.2021 - 05.2022
General contractor/ Landscaper
Campbell Crossing
01.2020 - 05.2021
Independent Insurance Adjuster
Property Catastrophe
04.2016 - 11.2019
Associate degree - Culinary Arts And Business Management
Pennsylvania Institute of Culinary Arts
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