BRIAN FERRISS
Jonesboro,AR
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales and Service Manager
Southern Sweepers & Scrubbers
Jonesboro, AR
04.2022 - Current
- Prepared weekly and monthly reports on sales progress against targets.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Supported sales team members to drive growth and development.
- Managed inventory levels by forecasting future demand based on historical data.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Reviewed completed work to verify consistency, quality and conformance.
- Managed inventory levels of parts necessary for servicing customers' needs.
- Collaborated with customers to offer solutions to service needs.
- Adhered to customer service standards to foster satisfaction and retention.
- Reviewed customer billing statements for accuracy prior to release.
- Factory Cat and Powerboss Sales And Service in Central and Northeast Arkansas.
Field Supervisor
AMP Forklift Batteries
Nashville, TN
03.2021 - 03.2022
- Supervise a team of technicians.
- Diagnose charger and battery issues and repair.
- Run charge line and load test batteries.
- Replace cells and rebuild batteries.
- Install charging rooms.
HVAC Technician
Quest AC and Services
White House, TN
04.2019 - 03.2021
- Troubleshoot AC units and repair.
- Install new AC equipment.
- Service all AC units.
Service Manager
Swift Ind Power
Nashville, TN
02.2013 - 04.2019
- Manage a team of service technicians.
- Service and repair FactoryCat and PowerBoss floor equipment.
- Troubleshoot all models of battery chargers.
- Build charging stations.
- Work charge lines (load test and replace cells).
Education
HVAC Installation And Repair
Total Tech
Nashville, TN05-2019
Floor Equipment Certification -
RPS Corporation INC.
Racine, WI04-2018
High School Diploma -
Glencliff High School
Nashville, TN05-1994
Skills
- Client Acquisition
- Sales Presentations
- Sales Operations
- Technical Support
- Account Management
- Time Management
- Expertise in Sales
Certification
- HVAC Certification
- EPA Certified
- OSHA Certified
- RPS Certified
- Powerboss Certified
Timeline
Sales and Service Manager
Southern Sweepers & Scrubbers
04.2022 - Current
Field Supervisor
AMP Forklift Batteries
03.2021 - 03.2022
HVAC Technician
Quest AC and Services
04.2019 - 03.2021
Service Manager
Swift Ind Power
02.2013 - 04.2019
HVAC Installation And Repair
Total Tech
Floor Equipment Certification -
RPS Corporation INC.
High School Diploma -
Glencliff High School
- HVAC Certification
- EPA Certified
- OSHA Certified
- RPS Certified
- Powerboss Certified