Brian Ficarra
Concord,CA
Summary
Accomplished Loan Officer with expertise in relationship building and financial advising, honed at Shea Mortgage. Successfully implemented process improvements, reducing loan approval times by 20%. Proficient in documentation review and negotiation techniques, ensuring compliance and client satisfaction. Adept at leveraging industry knowledge to deliver tailored loan solutions and drive customer success.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Highly capable finance professional with solid background in loan origination and client management. Adept at navigating complex financial regulations while maintaining keen focus on client needs and satisfaction. Known for strong collaborative skills and results-driven approach, adapting seamlessly to dynamic environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Loan Officer
Shea Mortgage
03.2022 - Current
- Evaluated client financial information to determine loan eligibility and risk factors.
- Facilitated communication between clients and underwriters to expedite loan processing.
- Reviewed and analyzed credit reports to assess borrower creditworthiness and repayment ability.
- Developed tailored loan solutions based on individual client needs and financial situations.
- Prepared comprehensive loan documentation, ensuring compliance with regulatory requirements.
- Maintained up-to-date knowledge of industry trends, regulations, and mortgage products to provide informed guidance to clients.
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Submitted loan applications to underwriter for verification and recommendations.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Meticulously reviewed applicant documentation, ensuring accuracy and completeness prior to submission for underwriting approval.
- Negotiated loan terms and conditions with customers to secure best deal.
Loan Officer
Crosscountry Mortgage Inc
08.2020 - 03.2022
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained up-to-date knowledge of industry trends, regulations, and mortgage products to provide informed guidance to clients.
- Facilitated financial workshops for prospective borrowers, improving their understanding of loan products and credit health.
Loan Officer
Tri Pointe Connect
02.2017 - 07.2020
- Conducted comprehensive risk assessments for loan portfolios, resulting in balanced risk management.
- Maintained compliance with all regulatory requirements, preventing any legal or financial penalties for institution.
- Leveraged social media platforms to promote loan products, significantly increasing online applications.
- Processed loan applications and monitored progress from start to finish.
Loan Officer
Quicken Loans
08.2013 - 10.2015
- Implemented process improvements that reduced turnaround time for loan approvals.
- Maintained compliance with all regulatory requirements, preventing any legal or financial penalties for institution.
- Leveraged social media platforms to promote loan products, significantly increasing online applications.
Education
Bachelor of Arts - Psychology
Chico State University
Chico, CA05-2010
Skills
- Database management
- Documentation review
- Relationship building and management
- Sales expertise
- Financial advising
- Negotiation techniques
Accomplishments
- Received “2024 Bay Area MAME Award” Mortgage Loan Professional of the year.
- Two Time Scotsman's List of top Loan Originators in the country
- 2nd in the company in 2024 in Loan Origination Volume at 68 million closed
- 94.5% average score for customer service/post-closing surveys
Certification
- Licensed to originate Mortgages in the state of CA since 2013
- Licensed to originate Mortgages in the state of NV since 2013
- DRE licensed since 2022
Timeline
Loan Officer
Shea Mortgage
03.2022 - Current
Loan Officer
Crosscountry Mortgage Inc
08.2020 - 03.2022
Loan Officer
Tri Pointe Connect
02.2017 - 07.2020
Loan Officer
Quicken Loans
08.2013 - 10.2015
Bachelor of Arts - Psychology
Chico State University