Brian Flores
El Paso,Texas
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Pharmacy Technician (RPhT)
University Medical Center
El Paso, TX
07.2023 - Current
- Ensured compliance with Orange Book standards while maintaining and managing medication inventory to support patient care.
- Managed specialty medication audits, collaborating with pharmacies and monitoring patient adherence to treatment plans.
- Coordinated efforts with healthcare providers to refine patient medication therapies and rectify discrepancies.
- Managed medication dispensing processes to ensure accuracy and compliance with regulatory standards.
- Developed training materials for new hires, improving onboarding efficiency and knowledge retention.
- Conducted medication therapy reviews to support clinical decision-making and improve patient outcomes.
- Ensured adherence to safety protocols and quality assurance measures in all pharmacy activities.
- Mentored new pharmacy technicians during their training period, fostering a supportive team atmosphere focused on delivering quality patient care.
- Communicated with insurance companies resolving billing issues promoting seamless coverage for customers.
- Effectively managed high-pressure situations by prioritizing tasks focusing on time-sensitive needs.
- Coordinated verification and filling of more than 800 daily prescriptions in high-volume Outpatient/ Specialty pharmacy environment.
Registered Pharmacy Technician (RPhT)
Walgreens
El Paso, TX
09.2022 - 02.2024
- Managed new prescription processing to enhance operational efficiency and customer satisfaction.
- Oversaw inventory management processes to enhance stock accuracy. Developed comprehensive expense reports to facilitate budget tracking. Streamlined medication ordering systems to improve efficiency and reduce delays.
- Facilitated front-end operations to enhance customer experience and ensure availability of OTC medications and store products.
- Oversaw medication dispensing processes to guarantee accuracy and adherence to regulatory standards.
- Trained and mentored junior pharmacy technicians on operational workflows and best practices.
- Coordinated verification and filling of more than 1,000 daily prescriptions in high-volume retail pharmacy environment.
Softlines Manager
Academy Sports + Outdoors
El Paso, TX
09.2018 - 09.2022
- Designed and implemented bi-weekly schedules to optimize workflow and enhance departmental efficiency.
- Facilitated interviews and recruitment to enhance team capabilities, conducting secondary interviews for interdepartmental positions.
- Provided general store support, ensuring excellent customer service across all departments.
- Led merchandising strategies to enhance product visibility and drive sales growth.
- Managed inventory levels, optimizing stock turnover and minimizing excess merchandise.
- Analyzed sales trends and customer feedback to refine product assortment decisions.
- Mentored junior staff members, fostering a culture of teamwork and accountability.
- Participated in regional meetings to stay informed about industry trends, best practices, and upcoming company initiatives affecting the softlines sector.
- Increased store sales 17% by creating and following action plans to achieve goals.
- Elevated store's guest satisfaction 30% by guaranteeing swift resolution of customer issues.
Education
Bachelor of Science - Biological Sciences (Premedical Track)
University of Texas At El Paso
El Paso, TX05.2024
Associate of Science - Biological Sciences
El Paso Community College
El Paso, TX05.2018
High School Diploma -
Mission Early College High School
El Paso, TX05.2018
Skills
- Pharmacology
- Scheduling & Organization
- Attention to detail
- Problem-Solving
- Teamwork & Collaboration
- Quality Assurance
- Phone Etiquette
- Inventory Control
- Market Trend Analysis
- Management & Leadership
- Medication dispensing
- HIPAA compliance
- Medication compounding
- Labeling accuracy
Accomplishments
- Helped open UMC specialty pharmacy
- Became a young manger at my first job
- Helped develop pharmacy policies
Certification
- Registered Pharmacy Technician (RPhT)
- License #: 343823
- Expiration: June 12, 2025
- PTCB Certification
- License #: 30239825
- First Aid/CPR/AED Certified
- License #: 019H0F
- Expiration: July 07, 2025
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Registered Pharmacy Technician (RPhT)
University Medical Center
07.2023 - Current
Registered Pharmacy Technician (RPhT)
Walgreens
09.2022 - 02.2024
Softlines Manager
Academy Sports + Outdoors
09.2018 - 09.2022
Bachelor of Science - Biological Sciences (Premedical Track)
University of Texas At El Paso
Associate of Science - Biological Sciences
El Paso Community College
High School Diploma -
Mission Early College High School