Brian Frisby
Montgomery
Summary
Resourceful 3rd Shift Supervisor known for high productivity and efficient task completion. Possess specialized skills in staff management, workflow optimization, and safety compliance. Excel in leadership, communication, and problem-solving to ensure smooth operations during night shifts.
Overview
11
11
years of professional experience
Work History
3rd Shift Supervisor
Waffle House
Montgomery
10.2015 - Current
- Supervised staff during high-volume shifts, enhancing service efficiency and customer satisfaction.
- Monitored employee performance, delivering targeted feedback and coaching to foster skill development.
- Trains new employees on operational procedures and customer service standards.
- Resolves customer complaints promptly to maintain satisfaction and loyalty.
Education
Deep Creek Highschool
Chesapeake, VASkills
- Performance management
- Employee training
- Team leadership
- Operational procedures
- Quality assurance
- Customer service
- Time management
- Problem solving
- Attention to detail
- Effective communication
- Conflict resolution
Timeline
3rd Shift Supervisor
Waffle House
10.2015 - Current
Deep Creek Highschool