Brian Fuentes
The People Concern
Palmdale,CA
2
Languages
1
Certification
3
years of professional experience
Support specialist with experience in customer service, complaint resolution, Spanish translation, and remote support. Skilled in Microsoft Excel, computer systems, and fast issue coordination to improve client satisfaction.
Work History
Support Specialist
4 Months- Provided front-line support to clients navigating housing, behavioral health, and social service resources.
- Assisted case managers with intake, assessment, and follow-up tasks for assigned caseloads.
- Coordinated referrals to internal programs and community-based partners for wraparound support.
- Documented client interactions, service plans, and case notes with accuracy and confidentiality.
Counter Salesperson
8 Months- Processed counter sales, cash transactions, and order entries with attention to detail.
- Assisted customers with accurate automotive parts selection using catalog and lookup systems.
- Identified replacement parts by cross-referencing vehicle specifications and product references.
- Responded to phone inquiries and provided prompt support for pricing and availability.
Delivery Specialist
8 Months- Delivered automotive parts to customer locations while maintaining accurate route schedules.
- Verified orders and matched parts against invoices before loading delivery vehicle.
- Inspected delivery vehicle for safety, cleanliness, and readiness before dispatch.
- Communicated with store team to resolve order changes and priority deliveries.
Assistant Project Manager
11 Months- Scheduled vendor work orders and followed up on maintenance requests for timely completion.
- Processed rent payments, invoices, and account updates with attention to accuracy.
- Inspected units and common areas to identify repairs, safety issues, and readiness needs.
- Supported move-in and move-out activities by preparing paperwork and coordinating turnover tasks.
Education
Airframe Fabrication And Assembly
Blueprints And Structures
High School Diploma
Skills
Client support
Customer relationship management
Support services
Remote support
Client engagement
Case management
Computer proficiency
Microsoft Excel
Issue resolution
Bilingual communication
Certification
Airframe fabrication and assembly, blueprints and structures
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Support Specialist
The People Concern
05.2026 - 09.2026Read More
Counter Salesperson
NAPA Auto Parts - Genuine Parts
09.2025 - 05.2026Read More
Delivery Specialist
Oreilly Auto Parts
12.2024 - 08.2025Read More
Assistant Project Manager
US Storage Centers
01.2024 - 12.2024Read More
Antelope Valley College
Airframe Fabrication And Assembly
Read More
Antelope Valley College
Blueprints And Structures
Read More
R Rex Harris High School
High School Diploma
Read More