BRIAN GAMBLE
Elkton
Summary
Dynamic customer service professional with extensive experience in high-volume retail environments, adept at resolving customer concerns and ensuring accuracy in fast-paced settings. Expertise in communication, conflict resolution, order fulfillment, and problem-solving drives the delivery of friendly and efficient service while consistently upholding company standards and achieving performance goals. Recognized for creating positive customer experiences that foster loyalty and satisfaction. Bilingual in English and Spanish, with a proven ability to adapt quickly, learn new systems, and contribute effectively to team success.
Overview
15
15
years of professional experience
Work History
Digital Shopper
Walmart
08.2025 - Current
- Accurately picked online grocery and general merchandise orders following store standards.
- Selected high quality perishables and made appropriate substitutions when needed.
- Packed and staged orders by temperature zone and provided professional customer handoff.
- Used handheld devices to scan items and update inventory during order fulfillment.
- Maintained speed and accuracy metrics while communicating order issues to warn team leads.
- Followed food safety, sanitation, and safety guidelines, including lifting up to 50 lbs.
Customer Service Representative
Circle K
12.2024 - 07.2025
- Delivered fast, friendly service while assisting customers with purchases and product questions.
- Operated cash register and POS system accurately, handling cash, card, and mobile transactions.
- Maintained store cleanliness, stocked shelves/coolers, and organized product displays.
- Followed safety procedures including age-restricted sales and hazard reporting.
- Supported team members in completing daily store operations and training new associates.
Correctional Officer
CoreCivic
04.2024 - 04.2024
- Maintained security and safety within the prison
- Conducted routine checks and monitored inmate activities
- Enforced rules and regulations to ensure order
- Assisted in the transportation and transfer of inmates
- Prepared detailed reports on incidents and daily activities
Assistant Store Manager
Goodwill
12.2023 - 03.2024
- Opened the store and ensured proper setup of cash register drawers
- Managed daily store operations and supervised staff
- Assisted with inventory management and stock replenishment
- Provided excellent customer service and resolved any issues
- Supported sales initiatives and promotions to drive store revenue
Human Resource Recruiter
Community Bridges Inc.
02.2023 - 05.2023
- Design and update job descriptions
- Craft emails for attracting passive candidates
- Source potential candidates using various online platforms
- Screening incoming resumes as well as application forms
- Interview candidates via various mediums such as in person, phone, or video
Corporate Recruiter
Albertsons
06.2022 - 03.2023
- Work closely with hiring managers in various departments to define recruitment needs and plan the hiring process, set hiring goals (quarterly and annual)
- Manage all communication with candidates from the moment they apply until they get onboard
- Source candidates on job boards, resume databases, professional networks, and through referrals
- Interview candidates at various stages of the hiring process
- Organize hiring events and participate in job fairs to network with potential candidates
Verifications Specialist
Carvana
09.2021 - 03.2022
- Advocating for customers attempting purchases online
- Complex income and risk calculations and credit reviews
- Identification and Funds verifications/Fraud Prevention
- Assisting customers to navigate Trade Valuations and Registrations
- Across multiple platforms, all compliance, and all regulations guidelines
Sr. Technical Recruiter
Sunstate Mechanical
03.2019 - 08.2019
- In-depth market-saturation analysis per HVAC/mechanical engineering talent pools
- Generating and gathering market information and leads across multiple platforms
- Platforms, ATS, and CRM systems, like LinkedIn, Taleo, Kenexa, and Workday
Produce Associate
Kroger
01.2018 - 03.2019
- Provide high-quality customer service standards regarding policies and procedures
- Speak with customers to address dissatisfaction regarding service or product or other problems related to operations of the produce area
- Inform customers about produce, provide samples, and promote sales with department
- Receive produce deliveries, build, and maintain produce displays, and rotate stock as needed
- Obtain produce from the receiving area and move to the produce department
- Clean produce display areas and back-room areas, including floors, sinks, tables, scales, and wet and dry racks
Enrollment Specialist/Recruiter
Miller-Motte College
08.2017 - 03.2018
- Advocating for students interested in furthering their education
- Utilizing multiple ATS such as Campus View, Taleo, and Workday, across various platforms, assist prospective students in selecting classes and careers
- Coaching students in navigating the online classroom, and empowering successful students
Recruiter
MD Helicopters Inc., Experis
03.2017 - 08.2017
- Leveraged existing LinkedIn network for sourcing and lead generation as needed to recruit and earn referrals
- Review all top candidates for aerospace and avionics engineering direct hire
- Corporate recruiting for mechanical and electrical engineering utilizing Taleo and Workday for ATS
- Special projects, design, production, manufacture, scaling, and testing
Sr. Technical Recruiter
Oxford International
11.2014 - 09.2016
- Created a solid active working base of over 250 Sr. level consultants
- Qualifying candidates via daily interviews for contract positions
- Across multiple industries and segments for mechanical and electrical engineering
- Sourcing Consultants for contract positions in Aerospace, Automotive, and medical device industries
- Design to Manufacturing, and Industrial Engineering as well as process, GD&T, Stress, as well as machinists, grinders, boring, and CNC
Assistant Director of Admissions
Argosy University
12.2010 - 05.2014
- Evaluate student academic records for admission
- Conduct visitations to local high schools, community groups, businesses, and special interest groups
- Participate in the production of college publications, perform transfer evaluations
- Maintain open lines of communication with external and college community
- Assist in coordination of freshmen advisement and registration
Education
MBA - International Business And Finance
Clarkson University
Potsdam, NYSkills
- Order fulfillment
- E-commerce strategy
- Promotional planning
- Shipping logistics
Languages
Spanish
Native or Bilingual
Timeline
Digital Shopper
Walmart
08.2025 - Current
Customer Service Representative
Circle K
12.2024 - 07.2025
Correctional Officer
CoreCivic
04.2024 - 04.2024
Assistant Store Manager
Goodwill
12.2023 - 03.2024
Human Resource Recruiter
Community Bridges Inc.
02.2023 - 05.2023
Corporate Recruiter
Albertsons
06.2022 - 03.2023
Verifications Specialist
Carvana
09.2021 - 03.2022
Sr. Technical Recruiter
Sunstate Mechanical
03.2019 - 08.2019
Produce Associate
Kroger
01.2018 - 03.2019
Enrollment Specialist/Recruiter
Miller-Motte College
08.2017 - 03.2018
Recruiter
MD Helicopters Inc., Experis
03.2017 - 08.2017
Sr. Technical Recruiter
Oxford International
11.2014 - 09.2016
Assistant Director of Admissions
Argosy University
12.2010 - 05.2014
MBA - International Business And Finance
Clarkson University