Brian Gerlach
Chandler,AZ
Summary
Dynamic Restaurant and General Manager with over 25 years of progressive experience in casual and fast-casual dining, bar, and catering environments. Proven track record of successfully leading multi-million dollar establishments while fostering a culture of excellence through effective staff training and development. Recognized for a strong work ethic and unwavering dedication, consistently achieving operational goals without a single day of missed work in 25 years. An Arizona native committed to enhancing the dining experience through strategic planning and exceptional management practices.
Overview
26
26
years of professional experience
Work History
Executive General Manager
Someburros Mexican Food
AZ
11.2016 - Current
- Opened the first new location (#6) in September 2017. Many years had passed since a new location opened. Aided in hiring and training over 300 employees for 12 more store openings over the next 9 years. Hired and trained over 400 employees in current tenure with the company. Mentored and advanced 11 General Managers that I hired or were transferred to my location. Also developed an updated food book with cooking procedures and prep procedures including portion sizing and food cost percentages. I was moved to become GM of the highest grossing store in the company in Dec of 2019. That store has set sales records in the last 7 of 8 years. I have achieved bonuses at a average of 90%+ possible in my tenure with the company. Named GM of the year 2020, Sales Champion Store for 7 years, Most Loved (highest Google review store). Currently employed.
- Executive GM responsibilities include but are not limited to-P&L Oversite, Cost control, Labor Management, Vendor Relationships, Forecasting, Payroll, Inventory Insight, Procurement, Training, Community Relations, Fundraising, Catering, Repair and Maintenance control, Key Performance Identifier Assessment, Rent control, Property management
Pei Wei
Phoenix, AZ
05.2016 - 11.2016
- I began training on a “fast track course” to become an area director/market partner at several different locations. Training including marketing strategies, training techniques, operational efficiency, vendor relations, labor and food cost controls. While still in training the company was divided and split by ownership and the program was terminated and several positions were eliminated including those who had hired me and several of my superiors. I was offered a General Manager position but decided to move on.
General Manager
Native Grill and Wings
Phoenix, AZ
02.2008 - 05.2016
- I was promoted to run the store with the highest sales in the company within the first 12 months of employment. Managed a staff of 60+ employees. Received awards for breaking the highest sales in one year of any restaurant in the company’s 30+ year history. My store was chosen to be used as a test store for new menu items and cooking and training procedures. Named GM of the year the first year the award was given out in 2012. I trained new managers and new General Managers to the company. Organized special events in the restaurants including receptions, promotional events, corporate luncheons, as well as political rallies. Maximized profits on $3 million plus in sales annually. Led and directed team members on effective methods, operations, and procedures. Effectively managed payroll and timekeeping. Promoted the business through participation in and sponsorship of community events.
Manager/General Manager
Streets of New York
Phoenix, AZ
10.2000 - 02.2009
- Worked every position possible in the store. Promoted to manager after 2 months of gaining employment. Accepted General Manager position in 2005. Trained over 30 new managers to the company. I was able to secure a catering contract with local charter school to feed 200+ students hot lunches 3 days a week which was worth $300,000 in revenue for one store per school year at the time. Secured a deal with the AZ Cardinals football coaching staff to feed the staff 3 nights a week for 4 seasons at their Tempe training facility. Was able to achieve 90% of all bonus opportunities over my career there as a General Manager.
BASEBALL PITCHING COACH
MESA COMMUNITY COLLEGE
Mesa, AZ
08.2002 - 07.2006
- Taught and motivated college athletes. Instilled a strong work ethic to be carried on to the professional level. Won our conference championship all 5 years I coached. Reached the Junior College World Series in 3 of the 5 years coaching the team. Coached 4 players that reached the major leagues.
BASEBALL PITCHER
MINNESOTA TWINS
04.2000 - 08.2002
- Learned strong work ethic and personal responsibility at a young age. Learned how to manage and cope with high levels of stress and anxiety at an early age.
Education
BACHELORS OF ART - SECONDARY EDUCATION
GRAND CANYON UNIVERSITY
Phoenix, AZ01.2004
ASSOCIATES OF ARTS - undefined
MESA COMMUNITY COLLEGE
Mesa, AZ01.1998
Skills
- Strong work ethic
- Conflict resolution techniques
- Multiple POS operations
- Passion for customer service
- 27 years customer service experience
- Results oriented
- Marketing and advertising
- Business operations expertise
- Payroll/P&L management
- Safety/Sanitation/Quality control
- Vendor/Inventory management
- Sales driven
- Staff scheduling w 50 employees
- 25 years training/managing experience
- Leadership Development
- Competitive
- Team building
- Operations management
- Organizational development
- Performance management
- Food safety oversight
- Leadership and team building
- Team leadership
- Customer relations
- Staff training/development
- Time management
- Managing multiple stores
- Physically/Mentally strong
Timeline
Executive General Manager
Someburros Mexican Food
11.2016 - Current
Pei Wei
05.2016 - 11.2016
General Manager
Native Grill and Wings
02.2008 - 05.2016
BASEBALL PITCHING COACH
MESA COMMUNITY COLLEGE
08.2002 - 07.2006
Manager/General Manager
Streets of New York
10.2000 - 02.2009
BASEBALL PITCHER
MINNESOTA TWINS
04.2000 - 08.2002
ASSOCIATES OF ARTS - undefined
MESA COMMUNITY COLLEGE
BACHELORS OF ART - SECONDARY EDUCATION
GRAND CANYON UNIVERSITY
ACTIVITIES
Sports of all kinds—baseball, football, golf, Outdoor activities—camping, fishing, kayaking, hiking, All types of musicI love attending concerts, Volunteer coach—Chandler National Little League AZ