Brian Gibbs
Waterford,MI
Summary
Business owner with over 20 years of experience in communication, leadership, security and management. Recognized consistently for excellent performance and team contributions. Strengths in building customer relations, security, superior customer service & business management.
I'm Ambitious, hard working & a motivated professional with several years of hands-on experience verifying & obtaining information. Highly enthusiastic & eager to contribute to company's success through hard work, attention to detail and excellent organizational skills. I always make sure there's a clear understanding of all task. I'm passionate, eager to learn & wanting to excel in any industry. I'm highly motivated, honest & success driven, going above & beyond expected results. Maintaining a superior attendance record with passion & punctuality is a given.
With excellent planning and communications skills I have achieved companies desired results. With these attributes along with having superior work ethics I would be a great fit for A Corrections Officer for the Oakland County Sheriff's Department.
Overview
25
25
years of professional experience
Work History
Security Supervisor
Alimar Security
06.2021 - Current
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Recorded incident reports with detailed accounts of occurrences.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Contacted law enforcement in case of unauthorized persons, documents and materials.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Permitted entry with escort for approved persons into secure locations.
- Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
- Inspected premises and common areas within building to uncover suspicious behavior.
Owner
20/20 Window Cleaning
04.1999 - Current
- With implementing strategic sales process closed 80% of all companies proposals
- Generate referrals & acquire new business through superior customer service
- Increased Companies net worth 100% over first 3 yrs of business
- Accurately complete & organize all sales & bookkeeping
- Built reputable team of excellent employees
- Implemented strategic sales behaviors to gain business & referrals
- Trained & overseen multiple crews utilizing team leadership skills
- Provide training & coaching to all crew members to help maintain consistent professional service
- Enhanced operational efficiency and productivity by managing budgets, accounts and payroll
Bail Enforcement Agent
JBI Securities
02.2022 - 08.2023
- Increased arrest success rate by utilizing strategic planning and effective communication with local law enforcement agencies.
- Enhanced case resolution efficiency through thorough investigation, research, and skip tracing techniques.
- Safely apprehended fugitives by employing tactical training and use of appropriate restraint methods.
- Minimized risk during arrests with in-depth knowledge of state laws and regulations regarding bail enforcement practices.
- Maintained strong relationships with bondsmen, ensuring timely updates on case progress and successful recoveries.
- Contributed to a positive work environment by fostering teamwork, collaboration, and open communication among fellow agents.
- Reduced liability risks with strict adherence to company policies and procedures during all stages of the apprehension process.
- Demonstrated professionalism in all client interactions, maintaining confidentiality while providing accurate information about ongoing cases.
- Developed expertise in locating hard-to-find individuals through advanced skip tracing techniques and utilization of various databases.
- Assisted teammates in their investigations when needed, sharing resources and expertise to achieve mutual success.
- Continuously improved personal performance by seeking feedback from supervisors, colleagues, and clients in order to identify areas for growth and development.
- Located people failing to appear in court.
Armed Security Officer
Alimar Security Inc.
12.2020 - 06.2021
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols every 2hours to spot and investigate concerns.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
- Wrote daily reports detailing visitors, incidents and resolutions.
- Checked personnel ID badges and issued temporary credentials to visitors.
Sub-Contractor
Lansdowne Contracting
03.2017 - 12.2020
- Worked with customers to understand needs and provide proper service.
- Excelled in completing task with minimal to no supervision, contributing to 35% increase in company production.
- Contributed to team results in fast-paced working environments.
- Loaded, unloaded and moved material to and from storage and production areas.
- Transported materials to customer locations for installation & productivity.
- Maintained equipment and company vehicles by performing regularly scheduled maintenance and repairs, including oil changes and basic engine repairs.
- Established work safe environments keeping in line with budget, schedule and applicable building codes.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Personal Banker
Flagstar Bank
04.2012 - 09.2014
- Networked to increase client base and encourage existing clients to expand financial portfolios
- Continually boosted branch production and revenue by 50% by consistently meeting all monthly and quarterly sales goals
- Supported various financial modeling activities & identify financial needs to provide appropriate solutions
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services
- Helped clients plan for and fund retirements using mutual funds and other options to manage, customize and diversify portfolio
- Identified and investigated variances to financial plans and forecasts
- Conducted detailed financial reviews for business clients to sell appropriate products to fit clients needs
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies
- Expanded client base by promoting new financial products
- Consistently ranked in top 10% of licensed bankers for investment sales & referrals in district
Education
High School Diploma -
Waterford Kettering
Waterford, Mi06.1992
Some College (No Degree) - Business/Crimminal Justice
Oakland Community College
Waterford, MISkills
- Information intake
- Team Management
- Police and fire procedures
- Map reading skills
- Good listening skills
- Organization and Time management
- Excellent work ethic
- Cultural awareness
- Verbal and written communication
- Reading comprehension
- Flexible and Adaptable
- Basic computer & software proficiency
- Security Team Management
- Safety and Security
- Security officer development
- CCTV Monitoring
Timeline
Bail Enforcement Agent
JBI Securities
02.2022 - 08.2023
Security Supervisor
Alimar Security
06.2021 - Current
Armed Security Officer
Alimar Security Inc.
12.2020 - 06.2021
Sub-Contractor
Lansdowne Contracting
03.2017 - 12.2020
Personal Banker
Flagstar Bank
04.2012 - 09.2014
Owner
20/20 Window Cleaning
04.1999 - Current
High School Diploma -
Waterford Kettering
Some College (No Degree) - Business/Crimminal Justice
Oakland Community College
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