Visionary and dynamic leader with a proven track record as an operations leader Employee focused with the ability to relate and understand the importance of work/life balance Passionate about attaching the proper KPI's to groups and processes within operations to adequately measure the health and performance of the department Driven to manage costs and establish strategic, mutually beneficial partnerships and relationships with users, vendors and service providers. Superb communication, leadership and interpersonal skills with the ability to excel in challenging deadline driven environments Ambitious Vice President who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals. Customer focused with insight to identify issues within operational strategies Recognized as an industry leader with field dispatch automation and mobile workforce management