Brian Goncalves
South Amboy,NJ
Summary
Enthusiastic team member skilled in guest relations and collaboration. Achieved high customer satisfaction by fostering a welcoming atmosphere and delivering exceptional service. Prepared to leverage strong interpersonal skills to enhance team performance and guest experiences.
Overview
2
2
years of professional experience
Work History
Front of House Team Member
Chic-Fil-A
09.2023 - Current
- Greeted and welcomed customers, ensuring a positive first impression.
- Assisted in maintaining cleanliness and organization of dining area.
- Supported team in delivering exceptional service during peak hours.
- Handled customer inquiries, providing accurate information
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Built a strong working relationship with colleagues to foster a team-oriented atmosphere.
Education
Bachelor of Science - Business Administration
Middlesex County College
Edison, NJ05-2026
Skills
- Greeting guests
- Guest relations
- Team collaboration
- Professional appearance
- Multitasking
- Problem-solving abilities
Languages
English
Native or Bilingual
Portuguese
Limited Working
Interests
- Watching and Playing Soccer
- Traveling with Family
- Committed to improving personal fitness through regular participation in Brazilian Jiu-Jitsu and Kickboxing
Timeline
Front of House Team Member
Chic-Fil-A
09.2023 - Current
Bachelor of Science - Business Administration
Middlesex County College