Brian Gonzalez
Brick
Summary
Dynamic Sales Associate with proven success at Calvin Klein, excelling in upselling and delivering exceptional customer service. Bilingual in Spanish and English, I effectively build rapport and resolve conflicts, enhancing customer loyalty. Recognized for maintaining a positive atmosphere and achieving sales targets in high-pressure environments.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
1
1
year of professional experience
Work History
Sales Associate
Calvin Klein
11.2023 - 09.2024
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelor of Science - Computer Engineering
Louisiana State University
Baton Rouge, LA05-2028
High School Diploma -
Christian Brothers Academy
Lincroft, NJ05-2024
Skills
- Upselling
- Business development
- Excellent communication skills
- Exceptional customer service
- Written and oral communication skills
- Complex Problem-solving
- Conflict resolution
- Building rapport
- Sales strategies
- Reliable and punctual
- Bilingual in spanish and english
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Timeline
Sales Associate
Calvin Klein
11.2023 - 09.2024
Bachelor of Science - Computer Engineering
Louisiana State University
High School Diploma -
Christian Brothers Academy
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