Brian Goodman
Melville,NY
Summary
A seasoned Air Export Manager with a proven track record at Clearfreight Inc, I excel in enhancing customer satisfaction and reducing costs through expert freight rate negotiation and strategic carrier relationship management. Demonstrated leadership in team oversight and a knack for problem-solving have driven significant improvements in operational efficiency and compliance adherence.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Air Export Manager
Clearfreight Inc
04.2011 - Current
- Enhanced customer satisfaction with timely delivery of shipments through diligent coordination and planning.
- Negotiated cost-effective rates with carriers, resulting in significant savings for the company and clients.
- Streamlined air export processes by implementing efficient tracking and communication systems.
- Coordinated closely with warehouse teams to ensure proper handling, packaging, and labeling of air export shipments.
- Resolved customer complaints effectively by addressing root causes promptly and implementing appropriate corrective measures.
- Managed team of air export professionals, ensuring adherence to compliance regulations and company policies.
- Maintained updated knowledge of industry trends and regulatory changes, ensuring continued compliance and operational efficiency.
- Established a strong safety culture within the team by conducting regular training sessions on safe handling procedures for hazardous materials.
- Negotiated with carriers to secure best possible rates for clients and control costs.
- Maintained current knowledge of relevant legislation, political situations or other factors that could affect freight shipping.
- Oversaw cargo claims to investigate and resolve loss or damage issues during transit.
- Handle high volume of emails (over 100 per day)
Air-freight /Ocean Export Specialist
ALPI USA Inc
04.1998 - 03.2011
- Proactively addressed potential bottlenecks in the export process, implementing solutions to mitigate delays and ensure timely deliveries.
- Monitored market trends and shifts in global trade patterns, adapting strategies accordingly for continued success in the industry.
- Reduced shipping costs for clients by negotiating favorable rates with carriers and freight forwarders.
- Ensured compliance with all industry regulations, reducing risk of fines or penalties due to noncompliance.
- Contributed to business growth through proactive identification of new sales opportunities within the ocean export market.
- Maximized efficiency in cargo handling, ensuring accurate and timely dispatch of shipments.
Education
High School Diploma -
SUNY, Farmingdale
Farmingdale, NYSkills
- Time sensitive deliveries
- Carrier relationship management
- Freight rate negotiation
- Dangerous goods handling
- Customs regulations compliance
- Air cargo security
- Export compliance
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking Abilities
- Leadership skills
- Excellent communication
- Attention to detail
- Self motivation
- Reliability
Certification
- Dangerous Goods Certification - International Air Transport Association (IATA) & Radioactive
- Proficient in Cargowise
Timeline
Air Export Manager
Clearfreight Inc
04.2011 - Current
Air-freight /Ocean Export Specialist
ALPI USA Inc
04.1998 - 03.2011
- Dangerous Goods Certification - International Air Transport Association (IATA) & Radioactive
- Proficient in Cargowise
High School Diploma -
SUNY, Farmingdale
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