Brian Grasso
Williamsville
Summary
Business owner with a proven track record in enhancing operational efficiency and boosting customer satisfaction. Expertise in negotiation and team performance management, leading to improved business outcomes. Committed to staff development and fostering a productive work environment. Ready to drive impactful changes in business operations.
Overview
22
22
years of professional experience
Work History
Business Owner
Grasso Landscaping & Snowplowing
Williamsville
03.2004 - Current
- Managed daily operations of landscaping and snowplowing services.
- Developed customer relationships to ensure satisfaction and repeat business.
- Trained and mentored staff on equipment use and safety protocols.
- Created promotional materials to attract new clients to the business.
- Oversaw daily operations of the business and provided guidance when needed.
- Interviewed, trained, and supervised employees.
- Negotiated contracts with vendors for supplies and services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
KENMORE EAST HS
Tonawanda, NY06-1994
Skills
- Business operations
- Customer relationship management
- Staff training
- Contract negotiation
- Equipment safety
- Team leadership
- Decision making
- Cost control and budgeting
Timeline
Business Owner
Grasso Landscaping & Snowplowing
03.2004 - Current
High School Diploma -
KENMORE EAST HS