Brian Gray
Parkville,MD
Summary
Enthusiastic Usher successful at managing security, maintenance and cleaning operations. Restores venues to neat and professional appearance in quick order. Industrious and energetic with skill in quickly completing diverse tasks,
Overview
3
3
years of professional experience
Work History
Theater Usher
Cinemark Theaters
Towson, MD
06.2019 - Current
- Greeted customers with smile and provided friendly, knowledgeable service.
- Sold admission, processed payments and issued tickets.
- Assisted patrons with seating by giving directions and lighting paths.
- Provided information about current and future events at facility.
- Provided customer service by selling tickets and merchandise, answering questions and distributing programs.
- Developed and maintained courteous and effective working relationships.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Volunteer
Beans And Bread Co.
Baltimore, MD
02.2020 - 05.2020
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Greeted visitors and answered questions about program, requirements and opportunities.
Education
High School Diploma -
Salisbury University
Salisbury, MD05.2025
Skills
- Ticket Selling
- Entertainment Events
- Distribution Services
- Local Attraction Information
- Security Awareness
- Lost and Found
- Seating Dispute Resolution
- Active Listening
- Problem Sensitivity
- Critical Thinking
- Performance Improvement
- Special Needs Assistance
Timeline
Volunteer
Beans And Bread Co.
02.2020 - 05.2020
Theater Usher
Cinemark Theaters
06.2019 - Current
High School Diploma -
Salisbury University
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