America Zuniga
San Diego,CA
Summary
Proactive and customer-oriented, my tenure at Live Nation as a Theater Usher honed my event management and guest satisfaction skills. Expert in security awareness and POS system operation, I significantly enhanced venue safety and efficiency. My approach ensured a pleasant and orderly environment, reflecting a commitment to excellence in client service and operational standards. Experienced Ticket Attendant skilled in maintaining patron order even during high-volume events. Excellent eye for ticket and ID authenticity. Proficient in cash handling and customer service.
Overview
3
3
years of professional experience
Work History
Theater Usher
Live Nation
04.2022 - Current
- Assisted patrons with seating by giving directions and lighting paths.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Sold admission, processed payments, and issued tickets.
- Directed ticket holders to seats and facility locations.
- Monitored entrance and exit of venue to guarantee safety of guests.
- Maintained clean and organized venue to create pleasant experience for guests.
- Handled crowd control to maintain order and prevent overcrowding.
Education
Associate of Science - Practical Nursing
South Western College
National City, CA06-2027
High School Diploma -
Learn4Life
National City, CA08-2024
Skills
- Event Management
- Security awareness
- Ticket purchasing
- POS inventory system operation
- Health codes compliance
- Ticket verification
- Policy Enforcement
- Guest and client satisfaction
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Theater Usher
Live Nation
04.2022 - Current
Associate of Science - Practical Nursing
South Western College
High School Diploma -
Learn4Life