JAIDA FELDER
Laurelton,NY
Summary
Developed strong interpersonal and organizational skills in fast-paced theater environment. Focused on enhancing customer experiences and maintaining efficient operations. Seeking to transition into new field where these skills can be effectively applied. Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in any future role.
Overview
4
4
years of professional experience
Work History
Theater Usher
Jamaica Multiplex
11.2021 - Current
- Assist patrons in finding their seats, ensuring all guests adhere to the assigned seating
- Respond to guest questions about current facility events and future offerings
- Identify and sanitize high employee and patron contact areas within and around the theater
- Worked efficiently with coworkers to satisfy daily objectives and tasks
Sales Associate
Marshalls
10.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
NYC Summer Youth Employment Program
Henry Street Settlement
07.2020 - 08.2020
- Greeted visitors and directed them to appropriate departments or personnel
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow
- Answered telephone calls, questions and client inquiries
- Offering diverse clerical support to office team members, managing correspondence, and answering telephone calls
Education
Computer Engineering -
New York City College of Technology
10.2024
Regent's Diploma -
Williamsburg Charter High School
06.2021
Skills
- Microsoft Office
- Microsoft Word
- Faxing
- Copying
- Scanning
- Google Docs
- Google Slides
- PowerPoint
- HTML
- CSS
- JavaScript
- Coding
- Customer Service
- Time Management
- Patience and Empathy
- Cleanliness and hygiene
Timeline
Theater Usher
Jamaica Multiplex
11.2021 - Current
Sales Associate
Marshalls
10.2021 - Current
NYC Summer Youth Employment Program
Henry Street Settlement
07.2020 - 08.2020
Regent's Diploma -
Williamsburg Charter High School
Computer Engineering -
New York City College of Technology
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