Brian Greenlee

• Maintained quality assurance and customer satisfaction objectives.
• Completed job reports and logs immediately following service calls.
• Organized work to meet demanding production goals.
• Executed diagnostics, troubleshooting and evaluations on [Equipment].
• Read manuals and manufacturer instructions to install and troubleshoot devices.
• Planned, scheduled and delegated daily work to team of employees.
• Determined maintenance requirements and assigned repairs to qualified employees.
• Mentored junior technicians in maintenance, repair and reporting duties

• Planned, scheduled and delegated daily work to team of employees.
• Managed team performance by training, mentoring, disciplining and motivating employees.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.

Maintained quality assurance and customer satisfaction objectives.

• Maintained compliance with regulatory standards and safety requirements

Learning curve. Didn't have any experience. Job one. Enjoyed the work!