Shauna Hansen
Allison
Summary
Technical professional with background in system maintenance and repair, ready to contribute to dynamic team. Proven ability to adapt to changing needs and deliver reliable results. Highly skilled in technical diagnostics and collaborative problem-solving.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Tech
Zoetis
08.2024 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Technician
Custom Install Solutions (Team UltraVue Satellite)
08.2023 - 04.2024
- Conducted routine maintenance and troubleshooting on fiber optic internet equipment to ensure optimal performance.
- Resolved complex technical issues during installations, enhancing customer satisfaction rates.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Installed and configured fiber optic internet systems for residential and commercial clients.
Rental house manager
Krell
01.2020 - 06.2023
- I help the landlords contact the tenants with billing and payments, repairs, and paperwork needed for records
- Managed daily operations, ensuring seamless household functionality and high service standards.
- Conducted regular evaluations of household systems, identifying areas for improvement and implementing solutions.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
Construction Worker
Krell brothers handyman
01.2017 - 06.2023
- I help with all projects from house repair to custom projects. I also help with billing
- Implemented process improvements that streamlined operations and reduced material waste during projects.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
- Participated in continuous learning initiatives to enhance professional development within the industry, applying new techniques when necessary for optimal results on job sites.
Snow Removal
Owatonna Groundsmaster
04.2018 - 05.2023
- Guaranteed prompt snow removal during winter months to ensure safe access for employees and visitors alike.
- Coordinated landscaping duties including lawn care, pesticide application, lawn mowing, tree trimming, and snow removal maintaining curb appeal property wide.
- Operated auxiliary equipment for snow removal and groundskeeping tasks as needed, maintaining clean and accessible facilities year round.
Farm Hand
Krell Fram
01.2015 - 05.2023
- Helped cut and bale hay
- Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.
- Operated farm machinery to enhance efficiency in daily agricultural tasks.
- Monitored livestock health and behavior, implementing care protocols as needed.
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Carried out daily farm tasks such as feeding animals, milking goats, and cleaning pens to ensure animal health and welfare.
Truck washer
Michaletz Trucking
07.2017 - 08.2018
- Operated high-pressure washing equipment to maintain fleet cleanliness and appearance.
- Implemented quality control measures to ensure consistent truck presentation post-wash.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
Hog loader
Our Farm
01.2015 - 09.2017
- Loaded and unloaded hogs quickly and safely, managing work load priorities.
- Maintained clean, orderly work environment free of hazards.
Cashier
Cabela's Inc.
03.2016 - 07.2017
- Transferred to deli on October 30, 2016 to July 12, 2017. I did everything from taking orders, making food and cleaning. I also helped in the warehouse with unloading delivery trucks and stocking shelf.
- Provided exceptional customer service, ensuring a positive shopping experience
- Maintained accurate cash drawer and balanced daily transactions
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
Sandwich Artist
Subway
10.2015 - 03.2016
- Ensured accurate order fulfillment by following customer specifications for sandwiches.
- Maintained cleanliness and organization of workstations in compliance with health standards.
- Implemented quality control measures to ensure consistency in food preparation and presentation.
Wal-Mart Sales Associate
Walmart
03.2015 - 06.2015
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in maintaining inventory accuracy through regular stock checks and organization.
- Collaborated with management to implement merchandising strategies that increased product visibility.
Garden Center Associate
Hy-Vee, Inc.
04.2014 - 06.2014
- Managed inventory levels for seasonal plants and garden supplies, ensuring optimal stock availability.
- Assisted customers in selecting appropriate plants based on their needs and environmental conditions.
- Oversaw daily operations of the garden center, ensuring compliance with safety standards and company policies.
Education
High school diploma -
North Butler High School
Greene, IA05.2012
Skills
- Windows operating system proficiency
- Telecommunications expertise
- Animal welfare expertise
- Advanced problem solving
- Ethernet configuration
- Fiber optic splicing
- Electrical installation
- Plumbing
- Communication skills
- Network infrastructure management
- Organizational skills
- Problem-solving
- Effectively manages stress
- Effective multitasking
- Power tool operation
- Bookkeeping
- Customer engagement
- Veterinary help
- Detail-oriented approach
- Installation expertise
- Equipment maintenance
- Customer interaction
Certification
Driver's License
Languages
English
Timeline
Tech
Zoetis
08.2024 - Current
Technician
Custom Install Solutions (Team UltraVue Satellite)
08.2023 - 04.2024
Rental house manager
Krell
01.2020 - 06.2023
Snow Removal
Owatonna Groundsmaster
04.2018 - 05.2023
Truck washer
Michaletz Trucking
07.2017 - 08.2018
Construction Worker
Krell brothers handyman
01.2017 - 06.2023
Cashier
Cabela's Inc.
03.2016 - 07.2017
Sandwich Artist
Subway
10.2015 - 03.2016
Wal-Mart Sales Associate
Walmart
03.2015 - 06.2015
Farm Hand
Krell Fram
01.2015 - 05.2023
Hog loader
Our Farm
01.2015 - 09.2017
Garden Center Associate
Hy-Vee, Inc.
04.2014 - 06.2014
High school diploma -
North Butler High School
Similar Profiles
Kristina GarlaiteKristina Garlaite
Category Management Lead, Ruminants (COE) at ZoetisCategory Management Lead, Ruminants (COE) at Zoetis
Brandon ShumakerBrandon Shumaker
Site Manager at ZoetisSite Manager at Zoetis
GOPALA TURAGAGOPALA TURAGA
SAP O2C Solution Architect at ZoetisSAP O2C Solution Architect at Zoetis
Aiden WitteAiden Witte
AG Intern at VanwallAG Intern at Vanwall
Jodee CooperJodee Cooper
Dental Assistsnt at Allison Family DentalDental Assistsnt at Allison Family Dental