Joseph Matison
SPOKANE,WA
Summary
Dynamic operations leader with a proven track record at HM&C, excelling in process optimization and team management. Expert in Agile methodologies and project architecture, I drive efficiency and enhance service delivery, consistently achieving operational improvements that elevate customer satisfaction. Adept at utilizing advanced project management tools to streamline workflows.
Overview
6
6
years of professional experience
Work History
General Manager
Exhibition Hub Spokane
Spokane, WA
06.2024 - Current
- Optimized and oversaw daily operations of advertising agency
- Coordinated with development teams for internal application creation.
- Introduced multiple system improvements to overall corporation with custom features as needed.
- Overhauled significant operation tool that networked with the entire division of the corporation.
Director of Operations
HM&C
Coeur d'Alene, ID
07.2021 - 03.2024
- Oversaw daily operations to ensure efficiency and quality standards.
- Managed cross-functional teams to streamline processes and improve workflows.
- Developed operational strategies to enhance service delivery and customer satisfaction.
- Coordinated resource allocation for optimal project management and execution.
- Analyzed performance metrics to identify areas for operational improvement.
Senior Project Manager
HM&C
Coeur d'Alene, ID
09.2019 - 07.2021
- Managed project schedules and resources to optimize workflow efficiency.
- Facilitated stakeholder meetings to gather requirements and address concerns.
- Developed project documentation, including plans, reports, and presentations.
- Oversaw risk management processes to identify and mitigate potential issues.
- Utilized project management software for tracking progress and reporting updates.
Education
Scrum Master Certification -
Angela Druckman Institute
Kent, WA09.2019
BS - Computer Science (Multimedia Game Design)
ITT Technical Institute
Spokane Valley, WA06.2012
ASSOC. - Graphic Design
ITT Technical Institute
Spokane Valley, WA06.2010
Skills
- Computer skills
- Communication
- Leadership
- Agile and SCRUM methodologies
- Process optimization
- System planning
- Project architecture
- Cost analysis
- Issue triage
- C# programming
- HTML development
- Problem solving
- Timeline planning
- GitHub version control
- Windows operating system proficiency
- Macintosh operating system proficiency
- Data analysis techniques
- Project management and collaboration tools
References
Available upon request.
Timeline
General Manager
Exhibition Hub Spokane
06.2024 - Current
Director of Operations
HM&C
07.2021 - 03.2024
Senior Project Manager
HM&C
09.2019 - 07.2021
Scrum Master Certification -
Angela Druckman Institute
BS - Computer Science (Multimedia Game Design)
ITT Technical Institute
ASSOC. - Graphic Design
ITT Technical Institute