Summary
Overview
Work History
Education
Skills
Websites
Certification
Personal Information
Timeline
Generic

Brian Harris

Burleson,TX

Summary

Hard-working and self-motivated field technician with extensive experience in system analysis. Versatile background includes installation, maintenance, data analysis, and inventory management. Acknowledged for the ability to correspond effectively with others to accomplish performance goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Consultant

AT&T
01.2023 - Current
  • Consult with customers to alleviate technical problems and determine proper solutions
  • Provide service and customer support during dispatches
  • Customer services understanding problems, complete solution
  • Ability to work in fast-paced environment with continuous interruptions
  • Must have good oral and written communication and organizational skills
  • Ability to follow instruction, written and verbal
  • Ability to organize workload for timely accomplishment of work
  • Ability to communicate with all Company employees in a businesslike and professional manner
  • Ability to appropriately handle stress and interact with others
  • Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
  • Manage risk while actively practicing loss prevention
  • Develop relationships with clients
  • Desire to be their point of contact - they know your name and you know theirs
  • Provide advice and guidance and help people along their financial journey.

Field Technician

Spectrum
11.2021 - 01.2023
  • Consult with customers to alleviate technical problems and determine proper solutions
  • Provide service and customer support during dispatches
  • Manage on-site installation, repair, and maintenance tasks
  • Ability to work in a fast-paced environment with continuous interruptions
  • Must have good oral and written communication and organizational skills
  • Ability to follow instruction, written and verbal
  • Ability to organize workload for timely accomplishment of work
  • Ability to communicate with all Company employees in a businesslike and professional manner
  • Ability to appropriately handle stress and interact with others.

Forklift Operator

General Motors
12.2020 - 05.2021
  • Collaborated effectively with team members to properly unload and load freight
  • Remained knowledgeable about warehouse inventory
  • Executed safety equipment checks on a daily basis.

U.S. Army
05.2014 - 11.2020
  • Reviews soldier in-processing, out-processing, birth month audits, maintains military personnel files, medical and dental records; types all correspondence in draft and final form; prepares and process evaluations, all personnel requests for promotions, OCS, awards and decorations; posts changes to Army regulations and other publications
  • Assist on all human resource support matters
  • Oversee all strength management and strength distribution actions
  • Be responsible for the readiness, health and welfare of all Soldiers
  • Provide postal and personnel accountability support
  • Maintain emergency notification data
  • Operated communication systems and determined target locations using computers or manual calculations
  • Encoded outgoing messages to protect information from getting intercepted
  • Mentored staff regarding intelligence activities such as target processing
  • Prepare payables package, including invoice, receiver and purchase order
  • Code the invoice using proper general ledger code and assure proper authorization
  • Research as needed to secure proper documentation as backup for payment justification
  • Input invoices into system and issue accounts payable checks weekly or as needed to keep accounts current
  • Responsible for petty cash - vouchers, coding and proper authorizations
  • Including reconciliation and balancing the petty cash fund.

Education

Bachelor's Degree - Computer Science

Strayer University-Texas
Dallas, TX
11.2023

Associate's degree - Business Administration

Colorado Technical University-Online
Colorado Springs, CO
08.2021

Skills

  • Business Strategy
  • Forklift Certification
  • Sales and Customer Service
  • Army Commendation Medal
  • System Analysis
  • Proficient in Microsoft Office
  • Army Achievement Medal
  • Intelligence Experience
  • Computer Networking
  • Help Desk
  • Data Analysis
  • Business Analysis
  • Cybersecurity (2 years)
  • IT project management (2 years)
  • Java
  • Communication skills (10 years)
  • Data entry (6 years)
  • Management (6 years)
  • Customer service (3 years)
  • Problem management (4 years)
  • Call center (3 years)
  • Work ethic (6 years)

Certification

  • Forklift Certification
  • Secret Clearance

Personal Information

  • Military Service Branch: United States Army
  • Military Service Rank: Specialist

Timeline

Sales Consultant

AT&T
01.2023 - Current

Field Technician

Spectrum
11.2021 - 01.2023

Forklift Operator

General Motors
12.2020 - 05.2021

U.S. Army
05.2014 - 11.2020

Bachelor's Degree - Computer Science

Strayer University-Texas

Associate's degree - Business Administration

Colorado Technical University-Online

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Brian Harris