Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Brian Harty

Algonquin,IL

Summary

Seasoned Operations Manager and talented leader with 25+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

30
30
years of professional experience

Work History

General Manager of Operations

Rat Patrol Of Illinois
Carpentersville, Illinois
06.2007 - 05.2025
  • Oversaw daily operations and maintained workflow efficiency across departments.
  • Coordinated logistics for supply chain management, ensuring timely delivery of materials.
  • Assessed employee performance and provided feedback regarding areas of strength or improvement opportunities.
  • Resolved escalated customer service issues in a timely manner.
  • Monitored inventory levels, placing orders as necessary to maintain adequate supplies.
  • Managed training programs for new employees, including orientation and onboarding activities.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Regional Snow Plow Account Manager

VIP services group
Elgin, Illinois
10.2005 - 04.2009
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Resolved customer complaints in a timely manner.
  • Provided training and guidance to new Account Managers.
  • Onboarded new team members to integrate into organization.

Finish Carpenter

Self-employeed
Algonquin, Illinois
07.2005 - 06.2007
  • Constructed custom cabinetry and trim with precision and attention to detail.
  • Collaborated with team members to ensure timely project completion and quality standards.
  • Utilized hand and power tools safely for various carpentry tasks.
  • Interpreted blueprints and technical drawings for accurate execution of designs.
  • Maintained a clean and organized work environment for safety compliance.
  • Installed doors, windows, and moldings to enhance structural integrity and aesthetics.
  • Maintained high standards of workmanship with accurate, detail-oriented finishing work.

Low volage wiring technician

Network Systems
Chicago, Illinois
07.2003 - 07.2005
  • Installed wiring for telecommunications systems in residential and commercial buildings.
  • Maintained and repaired electrical wiring to ensure optimal functionality.
  • Followed safety protocols to prevent hazards during installation and maintenance tasks.
  • Utilized hand tools and power equipment for precise installation of wiring components.
  • Terminated cables using crimping tools, soldering irons, heat-shrink tubing and other specialized equipment.

19k Armor Crewman

US Army
Fort Hood, Texas
06.2000 - 07.2003
  • Operated armored vehicles during tactical missions and training exercises.
  • Trained new crew members on equipment operation and safety procedures.
  • Participated in after-action reviews to improve future mission planning and execution.
  • Supervised armament teams during live-fire exercises while ensuring safety protocols were followed at all times.
  • Received orders from higher command regarding mission objectives and relayed them to the rest of the crew.
  • Provided instruction on operating procedures for armor crews during training exercises.
  • Cleaned weapons systems attached to armored fighting vehicles.
  • Repaired track assemblies on tanks when necessary using specialized tools.
  • Operated targeting and firing systems following superior's orders.

Finish Carpenter

Brothers Carpentry
Rolling Meadows, Illinois
10.1998 - 06.2000
  • Constructed custom cabinetry and trim with precision and attention to detail.
  • Interpreted blueprints and technical drawings for accurate execution of designs.
  • Trained new carpenters on tools, techniques, and company best practices effectively.
  • Installed and finished wood trim, doors and cabinets for new construction and renovation projects.

Apprentice Carpenter

Monarch Construction Company
Elk Grove Village, Illinois
05.1995 - 10.1998
  • Assisted in framing and installing structures according to project specifications.
  • Operated hand and power tools safely under supervision during construction tasks.
  • Maintained a clean and organized worksite to promote safety and efficiency.
  • Followed blueprints and drawings to accurately cut and shape materials.

Education

Some College (No Degree) - Fire Science

William Rainey Harper College
Palatine, IL

Skills

  • Operations management
  • Problem solving
  • Adaptability
  • Effective communication
  • Sales background
  • Planning and implementation
  • Project management

Affiliations

  • Motorsports
  • carpentry
  • cooking

Accomplishments

  • Army achievement medal
  • Multiple waivers for promotion

References

References available upon request.

Timeline

General Manager of Operations

Rat Patrol Of Illinois
06.2007 - 05.2025

Regional Snow Plow Account Manager

VIP services group
10.2005 - 04.2009

Finish Carpenter

Self-employeed
07.2005 - 06.2007

Low volage wiring technician

Network Systems
07.2003 - 07.2005

19k Armor Crewman

US Army
06.2000 - 07.2003

Finish Carpenter

Brothers Carpentry
10.1998 - 06.2000

Apprentice Carpenter

Monarch Construction Company
05.1995 - 10.1998

Some College (No Degree) - Fire Science

William Rainey Harper College

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