Brian Harvey
Westerly,RI
Summary
Dynamic leader with a proven track record at Shoreham Bank, enhancing business processes and driving growth through strategic collaboration and innovative sales strategies. Skilled in operations management and client relationship building, adept at motivating teams and achieving significant improvements in productivity. Expertise in risk management and staff development ensures compliance and fosters a culture of continuous improvement.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Vice President of Home Improvement Lending
Shoreham Bank
05.2011 - 10.2024
- Identified opportunities to improve business process flows and productivity.
- Increased company growth through collaboration with sales and marketing departments.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Devised and presented business plans and forecasts to board of directors.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Managed financial, operational and human resources to optimize business performance.
Assistant Vice President
Domestic Bank
12.2001 - 03.2011
- Contributed to budget planning, and initiatives for communications, planning and coordination of facility management and space allocations.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Interacted well with customers to build connections and nurture relationships.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Trained and guided team members to maintain high productivity and performance metrics.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Customer Service Representative
Metlife
01.1997 - 05.2001
- Responded to customer requests for products, services, and company information.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Associate of Science - Accounting
Community College of Rhode Island
Warwick, RIBachelor of Science - Business Administration
University of Rhode Island
Kingston, RISkills
- Human Resources
- Client Relationship Building
- Process Improvement
- Operations Management
- Staff Development
- Risk Management
- Forecasting
- Rules and regulations
- Staff Training
Certification
NMLS #805937
RI Notary Public #57590
Timeline
Vice President of Home Improvement Lending
Shoreham Bank
05.2011 - 10.2024
Assistant Vice President
Domestic Bank
12.2001 - 03.2011
Customer Service Representative
Metlife
01.1997 - 05.2001
Associate of Science - Accounting
Community College of Rhode Island
Bachelor of Science - Business Administration
University of Rhode Island
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