Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Hawkey

Cheboygan

Summary

Dynamic and results-driven professional with experience as a Merchandiser at Shift Smart NY, excelling in sales techniques and stock rotation. Proven ability to enhance customer satisfaction and boost sales through effective merchandising strategies. Reliable and punctual, with a strong focus on quality and efficiency in all tasks.

Overview

12
12
years of professional experience

Work History

Merchandiser

Shift Smart NY
05.2023 - Current
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.

Hotel Front Desk Supervisor

Great Lakes/Thunder Bird Hotels
05.2018 - 02.2022
  • Organized staff schedules according to anticipated occupancy levels, minimizing overtime costs while maintaining adequate staffing levels at all times.
  • Collaborated with housekeeping and maintenance teams to ensure timely completion of tasks and room readiness.
  • Maintained a professional and presentable front desk area, ensuring guests were greeted with a clean and welcoming environment upon arrival.
  • Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
  • Handled escalated guest complaints professionally, working towards resolution while maintaining composure under pressure.
  • Monitored occupancy levels, adjusting room rates as needed to maximize revenue potential.

CNC Machine Operator

Moller Aerospace
03.2013 - 01.2018
  • Properly loaded and unloaded materials in and out of machines.
  • Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
  • Inspected finished parts by checking for defects to meet quality standards.
  • Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.

Education

Public Admission Major/economics Minor

Central Michigan University
Mount Pleasant, MI
05.1993

Skills

  • Reliable and punctual
  • Friendly and outgoing
  • Stock rotation
  • Pricing and shelf labeling
  • Sales techniques
  • Retail sales professional

Timeline

Merchandiser

Shift Smart NY
05.2023 - Current

Hotel Front Desk Supervisor

Great Lakes/Thunder Bird Hotels
05.2018 - 02.2022

CNC Machine Operator

Moller Aerospace
03.2013 - 01.2018

Public Admission Major/economics Minor

Central Michigan University

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