BRIAN HAYES
Boulder,United States
Summary
Energetic, motivated individual with technical training adept in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Enjoys problem-solving and providing creative technical solutions where applicable.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bank Teller
First Interstate Bank
Boulder, Colorado
04.2025 - Current
- Handle client transactions.
- Maintain a strong attention to detail to ensure accuracy, and identify client needs.
- Ensure client safety by upholding information safety practices, as well as identifying potential threats.
- Create relationships with clients by providing excellent customer service.
Restaurant Support Associate
St Julien Hotel and Spa
Boulder, United States
08.2024 - 11.2024
- Served as liaison between front-of-house staff, hotel room service, and kitchen staff to fulfill customer orders to perfection.
- Exercised my time management and multi-tasking capabilities to maintain 20-30 orders at once and help ensure expectations of a 4-star hotel/restaurant were met.
- Assisted in planning and organizing of large orders for group parties.
- Provided great attention to detail to ensure customer safety and prevent waste for the company.
Product Support Associate
CBJ Enterprises
Boulder, United States
01.2023 - 07.2024
- Monitored website orders and inventory to ensure timely delivery of products and maintain customer satisfaction.
- Managed advertising budget and provides marketing recommendations.
- Performed bookkeeping assistance as needed.
Accounts Receivable Assistant
Community Solar Platform, LLC
Broomfield, United States
07.2021 - 07.2022
- Provided exceptional customer service when addressing client inquiries or concerns regarding their account status or charges billed.
- Posted credit card and check receipts by entering and verifying transactions from local deposits and lockboxes.
- Managed high-volume workload while maintaining attention to detail, resulting in reduced errors in financial documentation.
Education
Back End Software Development -
Turing School of Software And Design
Denver, CO06.2023
Monarch High School -
Monarch High School
Louisville06.2021
Skills
- Requirements Analysis
- Problem Solving
- Project Management
- Ruby on Rails Framework
- Building/consuming APIs
- Database Management
Certification
- Business Analysis and Process Management, 08/01/24, Coursera
- Agile Project Management, 08/01/24, Google
- Project Execution: Running the Project, 11/01/24, Google
Timeline
Bank Teller
First Interstate Bank
04.2025 - Current
Restaurant Support Associate
St Julien Hotel and Spa
08.2024 - 11.2024
Product Support Associate
CBJ Enterprises
01.2023 - 07.2024
Accounts Receivable Assistant
Community Solar Platform, LLC
07.2021 - 07.2022
Back End Software Development -
Turing School of Software And Design
Monarch High School -
Monarch High School
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