Brian Henley
Marshalltown,IA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
12
12
years of professional experience
Work History
Manager
Hobby Lobby
Marshalltown , IA
07.2012 - 03.2024
- Managed daily store operations and functions for a multi million dollar business
- Organized and facilitated weekly staff meetings.
- Provided guidance and support to team members.
- Resolved customer complaints in a timely manner.
- Supervised day-to-day activities of the team.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
Associate of Arts - Retail Management
Kirkwood Community College
Cedar Rapids, IA05-2000
Timeline
Manager
Hobby Lobby
07.2012 - 03.2024
Associate of Arts - Retail Management
Kirkwood Community College
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