Summary
Overview
Work History
Education
Skills
Certification
Industry Experience
Timeline
Generic

Brian Herbst

Summary

An Agile Coach and Release Train Engineer with extensive experience in Agile process frameworks and Agile transformation at team, program and portfolio levels. Champions Agile best practices and helps companies and teams evolve from current processes to running Agile and Lean in a maintainable, metrics-driven environment. Coaches teams and other Agilists in order to remove blockers and improve personal development of individual contributers. Communicates with distributed and multi-cultural teams to achieve global delivery. Uses constant iteration and improvement in order to help teams and projects and myself win!

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Manager Agile Delivery Lead

Capital One
03.2021 - Current
  • Drove delivery through SAFe framework for entire Agile Release Train as Release Train Engineer, guiding teams through virtual Program Increment planning.
  • As hiring manager/people manager for tower, interviewed, hired, mentored and led team of Agile Delivery Leads in their support of product value stream.
  • Streamlined entire PI planning process to increase predictability across ART and effectiveness in fully remote working environment.
  • Improved percentage of feature delivery across release train by 20% over six months by eliminating context switching and improving metrics gathering.
  • Led full tower of six Scrum and Kanban teams, acting directly as Agile servant for teams when needed.
  • Facilitated San Francisco executive council meeting, partnering with location Accountable Executive to improve retention and make SF a great and supportive place to work.
  • Acted as backup manager for Leadership Incident Response Team.

Scrum Master Coach

Logitech
12.2020 - 03.2021
  • Coached several product teams, improving their Agile Mindset.
  • Coordinated scaled Agile process across seven teams from portfolio and program level.
  • Improved communication and reduced delays in teams based in US West Coast, Switzerland, Ukraine, and India.
  • Facilitated scrum ceremonies and additional Agile meetings such as Pre-Mortem and LOB level retrospectives.
  • Fostered environments for team members and stakeholders to feel emotionally safe to have frank conversations and then get right to work.
  • Nudged teams to deliver Value instead of Work, and to identify wasteful processes and tasks.
  • Worked on code-word projects that combined hardware and software supply chain delivery.

Scrum Master

Wells Fargo
03.2019 - 07.2020
  • Championed Agile Best Practices across multiple concurrent teams, including non-Agile partner teams
  • Facilitated all Agile Scrum and Kanban Events – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives
  • Led many teams simultaneously on multiple projects, including SDK, API development, Developer Portal, and Authentication Kanban team
  • Coached teams and entire PMO in better Agile Principles across team, program and portfolio levels.
  • Achieved SAFe certification for Scaled Agile Framework
  • Screened, interviewed, selected and onboarded other Scrum Masters
  • Guided and encouraged teams to transform to mature long lasting Agile teams, from waterfall or immature Agile teams
  • Personally communicated with offshore and distributed team members to help entire team feel and be unified.

Scrum Master/Project Manager Consultant

Self Employed
04.2018 - 03.2019
  • Implemented Scrum Agile rituals to improve team efficiency
  • Advised clients on how to initiate and grow their Agile/Lean skills
  • Managed onshore and offshore teams in Ukraine, Chennai and Shanghai
  • Led Scrum Rituals, including daily stand ups, retrospectives, pre and post mortems and sprint planning
  • Partnered with Product Owners and corporate stakeholders to ensure that right products were delivered at right time, and within budget

Senior Software Engineer in Test/Agile Coach

KIBO Commerce
2016 - 2018
  • Coached development and quality assurance teams to improve their Agile/Scrum practice
  • Tested and delivered complete omnichannel eCommerce solution for over 700 partners in 70 countries
  • Worked directly with developers and managers to reduce release interval from five weeks to two week sprints
  • Mentored existing Quality Assurance team on new methodologies and proven practices for code improvement and process streamlining
  • Offered QA management position at corporate headquarters in Dallas to lead and train new cadre of QA team members

Mobile Apps/Quality Assurance Lead

HATHWAY INC
2013 - 2016
  • Acted as Director of Quality Assurance, directly reporting to VP of Engineering
  • Grew Quality Assurance department from single analyst to team of eight full time employees, interns and contractors
  • Acted as Scrum Master for dozens of projects, ranging from small websites to brand new mobile applications and year-long strategic initiatives
  • Managed 3-7 projects concurrently, including mobile applications, (iOS and Android) website renovations and marketing improvements
  • Spread concepts of Agile, Scrum, and lean process through mentorship, training, and workshops
  • Recruited, interviewed, hired and coached department staff to improve team cohesion and output
  • Acted as project coordinator and account management when projects needed more attention
  • Championed constant iterative improvement through sprint retrospectives, root cause analysis and project post-mortems
  • Projects include: Jamba Juice order ahead mobile application, MINDBODY iOS and Android Apps, Big Heart Pet Brands website redesign and conversion, and Platinum Performance App

Scrum Master/Quality Assurance Engineer

WEATHERFORD INTERNATIONAL, CYGNET SOFTWARE
2012 - 2013
  • Achieved Scrum Master certification from Mike Cohn
  • Served two product teams as Scrum Master while as contributing QA delivery team member
  • Tested new petroleum engineering optimization software products; web, SCADA and standalone executables
  • Led team ceremonies and created Burndown charts to show progress for each team Sprint
  • Maintained suite of virtual machines to test patches on multiple windows operating systems

Senior Quality Assurance Engineer

TRANSUNION INTERACTIVE
2004 - 2011
  • Tested truecredit.com a B2C site accessing individual credit reports, and annualcreditreport.com, the government mandated free credit report site with millions of users each quarter.
  • Worked on iOS mobile applications, including Credit Lock app and mobile app for checking credit reports.
  • Created an automated regression test suite which cut pre-deployment final testing by 50% using Selenium, JavaScript and Visual Basic.
  • Designed test plans, use cases and test cases, automated and regressive test suites for entire ecosystem of web products.
  • Promoted twice from first level QA Engineer to Lead QA Engineer.
  • Implemented training program coupled with documentation knowledge repository for new hires and team cohesion.
  • Deployed and updated new code builds to QA test environments using UNIX.
  • Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.

Education

Materials Engineering And Graphic Communications -

California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA

Skills

  • SAFe
  • Scrum
  • Kanban
  • Coaching
  • PI Planning
  • Metrics
  • Product Ownership
  • Mentoring
  • JIRA Confluence
  • SLACK
  • Zoom
  • AWS
  • People Management
  • Agile Delivery
  • Leadership and team building
  • Program Delivery
  • Machine Learning

Certification

  • Certified Scrum Master (CSM)
  • Certified SAFe Scrum Master (5.0)

Industry Experience

  • Banking and Finance/Fintech
  • eCommerce
  • Mobile App Development (iOS/Android)
  • Manufacturing ERP
  • Medical
  • Petroleum and SCADA
  • Agency (Mobile and Marketing)

Timeline

Manager Agile Delivery Lead

Capital One
03.2021 - Current

Scrum Master Coach

Logitech
12.2020 - 03.2021

Scrum Master

Wells Fargo
03.2019 - 07.2020

Scrum Master/Project Manager Consultant

Self Employed
04.2018 - 03.2019

Senior Software Engineer in Test/Agile Coach

KIBO Commerce
2016 - 2018

Mobile Apps/Quality Assurance Lead

HATHWAY INC
2013 - 2016

Scrum Master/Quality Assurance Engineer

WEATHERFORD INTERNATIONAL, CYGNET SOFTWARE
2012 - 2013

Senior Quality Assurance Engineer

TRANSUNION INTERACTIVE
2004 - 2011

Materials Engineering And Graphic Communications -

California Polytechnic State University-San Luis Obispo

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Brian Herbst