Brian Hernandez
Phoenix,Arizona
Summary
Dynamic Facilities Technician with over 10 years of experience, recognized for exceptional problem-solving abilities and effective communication skills that drive operational efficiency and enhance tenant satisfaction. Expertise in maintaining and optimizing facilities, with a proven track record in managing building systems to ensure seamless operations. Proficient in troubleshooting HVAC, plumbing, and electrical systems, consistently performing preventative maintenance to minimize downtime. Committed to fostering a safe and efficient working environment through technical acumen and proactive facility management strategies.
Overview
1
1
Certification
Work History
Facilities Technician
SEPTON DEVELOPMENT GROUP
07.2023 - 07.2025
- Worked quickly on emergency requests to minimize disruptions to operations. Provided exceptional customer service, resolving tenant concerns quickly and efficiently to maintain satisfaction levels. Experience in all aspects of maintenance, Plumbing / Electrical / Drywall and Paint / Cement slabs and brick / and operation of heavy Machinery.
Service Manager
BH Management Services
04.2020 - 05.2023
- Managed daily operations to enhance customer satisfaction and service quality
- Trained team members on effective service techniques and operational procedures
- Implemented process improvements to streamline service delivery and reduce wait times
- Monitored performance metrics to ensure alignment with company standards and objectives
Education
High School Diploma -
Cortez High School
12.2025
Skills
- Technical report writing
- Electrical systems troubleshooting
- Proficient in equipment installation
- Proactive maintenance strategies
Plumbing
Welding techniques
Facility upkeep
Teamwork and collaboration
Problem-solving
Attention to detail
Time management
Problem-solving abilities
Excellent communication
Safety protocols and procedures
Biohazardous waste disposal
Safety protocols
Equipment operation
Certification
- OSHA 10 Training - 2023
Timeline
Facilities Technician
SEPTON DEVELOPMENT GROUP
07.2023 - 07.2025
Service Manager
BH Management Services
04.2020 - 05.2023
High School Diploma -
Cortez High School