Summary
Overview
Work History
Education
Skills
Timeline
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Brian Herrera

California City,CA

Summary

Adaptable casino dealer with experience in high-pressure environments. Recognized for resolving conflicts calmly and maintaining professionalism. Eager to utilize strong problem-solving abilities and stress tolerance to enhance player experiences.

Overview

10
10
years of professional experience

Work History

Casino Dealer

Diamond Jims Casino
11.2024 - Current
  • Facilitated gameplay for multiple casino games, ensuring adherence to rules and regulations.
  • Dealt various casino games, ensuring adherence to rules and regulations.
  • Oversaw game operations to maintain fairness and transparency, detecting and reporting irregularities promptly.
  • Assisted in training new dealers on game procedures and customer service standards.
  • Handled cash transactions accurately, maintaining accountability for chips exchanged.

Casino Dealer

Commerce Casino
06.2024 - 08.2024
  • Handled high-stress situations, resolved player disputes, and maintained game flow.
  • Enhanced customer experience by providing exceptional service and maintaining a professional demeanor during casino games.
  • Maintained a secure gaming environment through consistent surveillance, identifying potential cheating or irregularities in gameplay.
  • Exchanged legal currency for gambling chips and coin money.
  • Collaborated with team members to optimize game flow and player engagement.
  • Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.

Maintenance Assistant

World Wide Jet
05.2023 - 06.2024
  • Collaborated with team members to streamline maintenance workflows and reduce downtime.
  • Supported inventory management by tracking spare parts usage and recommending reorder levels for critical supplies.
  • Maintained safety conditions and standards in the facility.
  • Organized storage areas and tool rooms to keep areas safe and fully stocked.
  • Maintained a well-organized inventory of spare parts, streamlining the repair process for quicker turnaround times.

Crew Member

McDonald's
09.2016 - 12.2016
  • Provided excellent customer service, resolving issues and ensuring satisfaction.
  • Assisted in training new crew members on operational procedures and safety standards.
  • Collaborated with team members to maintain cleanliness and organization in work areas.
  • Operated kitchen equipment to prepare food items efficiently and safely.
  • Implemented best practices for food safety and hygiene in compliance with regulations.

Education

Associate of Science - Electrical Technology

Antelope Valley College
Lancaster, CA
12-2022

Skills

  • Mathematical proficiency
  • Effective communication
  • Problem-solving
  • Resolving conflicts
  • Stress tolerance
  • Cash handling
  • Continuous learning
  • Stress management
  • Conflict resolution
  • Problem resolution

Timeline

Casino Dealer

Diamond Jims Casino
11.2024 - Current

Casino Dealer

Commerce Casino
06.2024 - 08.2024

Maintenance Assistant

World Wide Jet
05.2023 - 06.2024

Crew Member

McDonald's
09.2016 - 12.2016

Associate of Science - Electrical Technology

Antelope Valley College
Brian Herrera