Summary
Overview
Work History
Education
Skills
Timeline
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Brian Hocheiser

Long Beach,NY

Summary

Involved with IT since the early days of the standalone PC. In that time I have been involved in the sales process from both sides of the table. Starting with my first position out of college I assisted clients in obtaining the correct systems and software to meet there needs and future goals. In 1987 my focus became the inclusion of server based networks starting with Novell NetWare and progressing through the Microsoft server based networks of the day.

My next position was moving to a former client, Michael C. Fina Company. My over 20 years there resulted in a modern and resilient ecosystem that supported multiple locations, both corporate and retail offices. In that time a implemented Linux, VMWare, SAN, replicated data centers and a myriad of other technologies that were either needed by the business, or mandated by our Fortune 1000 customer base. Many of those requested enhancements requested centered around security and I handled all cyber security for the organization.

On a personal level, I've been a volunteer firefighter in the City of Long Beach since 1982 and have held various positions in that time, including Chief of Department. I am currently a Captain. As a company and Department officer I've been involved in training and management of both large and small groups.

Overview

37
37
years of professional experience

Work History

IT Support Manager

Halo Branded Solutions
2022.01 - 2023.04
  • Monitored employee and customer interactions to assess quality of service.
  • Coached employees through day-to-day work and complex problems.
  • Handled endpoint management applications

Director of IT Infrastructure

Michael C. Fina Company / HALO Recognition
2001.09 - 2021.12
  • Hired and directed teams to achieve daily and long-term operations and business goals.
  • Worked closely with organizational leadership to strategically affect operational direction.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Transitioned from proprietary UNIX systems to Linux.
  • Implemented PC based server networks to replace terminal environment.
  • Implemented virtualization via VMWare and shared SAN storage.
  • Handled all cyber security including attaining SOC compliance.
  • Implemented DR/BC strategy including multiple data centers with replicated storage and backups.
  • Responsible for all aspects of IT from endpoint to servers and all infrastructure in between.

Computer Sales / Consulting

Computers Unlimited
1985.12 - 2001.09
  • Engaged customers throughout sales process and followed store procedures to maximize satisfaction.
  • Built strong relationships with store customers based on knowledgeable support for diverse computer needs.
  • Assisted with computer repair and upgrade orders for customers.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Started with individual PC systems and expanded into networking as the field matured
  • Specified and installed peer to peer networking from early NETBEUI based systems through Windows for Workgroups
  • Specified, configured, and installed server based networking solutions via Novell NetWare and later Microsoft NT, and Windows server based systems

Education

BBA - Business Computer Information Systems

Hofstra University
Hempstead, NY

Skills

  • Professional Networking
  • Schedule Coordination
  • Team Development
  • Quality Control
  • Customer Service Expertise
  • Technical Support
  • Staff Management
  • VMware Virtualization
  • Hardware and Software Maintenance

Timeline

IT Support Manager

Halo Branded Solutions
2022.01 - 2023.04

Director of IT Infrastructure

Michael C. Fina Company / HALO Recognition
2001.09 - 2021.12

Computer Sales / Consulting

Computers Unlimited
1985.12 - 2001.09

BBA - Business Computer Information Systems

Hofstra University
Brian Hocheiser