Brian Hoover
Carrollton
Summary
Dynamic instructor with a proven track record at Atmos Energy, excelling in curriculum development and critical thinking enhancement. Leveraged strong communication skills to foster a positive learning environment, significantly boosting student performance through individualized support and innovative teaching methods. Recognized for mentoring peers and delivering exceptional customer service as a Sr. Service Tech.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
15
15
years of professional experience
Work History
Instructor
Atmos Energy
10.2022 - Current
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Cultivated culture of critical thinking and inquiry, preparing students for real-world problem-solving.
- Enhanced student critical thinking skills through problem-based learning activities.
Sr. Service Tech
Atmos Energy
05.2010 - 10.2022
- Stayed current on industry trends and technological advancements through continuous professional development efforts.
- Delivered exceptional customer support through clear communication, active listening skills, empathy when addressing concerns.
- Reduced downtime of service calls by quickly diagnosing and resolving technical issues.
- Prioritized workload efficiently by assessing urgency levels associated with each call, resulting in an improved response time for critical issues.
- Adhered to company safety protocols, reducing the risk of accidents or injury during service visits.
- Mentored junior technicians in best practices, enhancing team performance and fostering a positive work environment.
Education
High School Diploma -
Mansfield High School
Mansfield, TXSkills
- Strong communication skills
- Public speaking
- Class instruction
- Lesson planning
- Curriculum development
- Expertise in subject matter
- Engaging presentation style
- Critical thinking development
Timeline
Instructor
Atmos Energy
10.2022 - Current
Sr. Service Tech
Atmos Energy
05.2010 - 10.2022
High School Diploma -
Mansfield High School
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