Brian Howard
Spokane Valley,WA
Summary
Efficient Painter committed to timely completion of residential and commercial painting projects. Dedicated contributor to hardworking painting team emphasizing safety, professionalism and customer satisfaction.
Overview
12
12
years of professional experience
Work History
owner/operator
NorthWest Coatings
04.2012 - Current
- Responsible for sales, warranties, customer satisfaction, billing, scheduling, and ordering supplies
- Meet customers onsite to accurately assess the project, follow up with the client to ensure they are satisfied, and consistent communication throughout the project, resulting in returning customers and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
seasonal sales
509 Inc
09.2021 - 04.2023
- Informing potential clients of the 509 products at trade shows
- Assisting in sales and the setting up of 509 booths, assisting dealers with products and knowledge of products
- Directing people to our customer service when product issues would arise
- Telling them about future products and sales and events 509 would have coming up.
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Supported inventory management tasks by conducting regular stock checks and updating records accordingly.
- Contributed to team success by consistently meeting or exceeding individual sales targets during seasonal periods.
Sales
zeco total fluid control
12.2017 - 01.2022
- Meeting with potential clients on oil drilling locations and giving information on our equipment and services, as well as a pricing break-down on the different equipment we offer and potential savings for their operations
- Also creating bids on a spreadsheets to submit to the drilling company prior to setting up on location for current and future lease drilling
- I also helped with the billing at the end of each month if the manager needed help in getting billing out
- After the sale, I would also meet with the clients on location when problems would arise such as equipment failure or replacement.
- Developed strategy to increase sales and drive profits.
- Provided service and sales to walk-in customers.
- Placed sales calls and handled sales for incoming customer calls.
- Brainstormed and developed sales strategies to achieve short and long term sales revenue objectives.
Education
H.S. Diploma - General High School
Shadle Park High School
06.1993
Skills
- Attention to detail
- 16 years in the painting industry
- Team player and willing to assist others
- Highly self-motivated
- Proficient customer service and communication
Timeline
seasonal sales
509 Inc
09.2021 - 04.2023
Sales
zeco total fluid control
12.2017 - 01.2022
owner/operator
NorthWest Coatings
04.2012 - Current
H.S. Diploma - General High School
Shadle Park High School
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