Brian Hunt
Cambridge,MA
Summary
I have over 20 years of customer service, as well as 13 years of purchasing and inventory management experience. I consider myself a clear communicator, and I'm very comfortable dealing with people in all situations. I am a hard worker, and I strive to learn all that I can in any job I take on while helping my coworkers do the same. I genuinely enjoy helping customers find what they need and introducing them to new things they may like.
Overview
25
25
years of professional experience
Work History
Buyer
Dusty Strings Harps and Hammered Dulcimers
03.2022 - 05.2023
- I sourced parts and materials for a musical instrument factory
- I worked closely with all areas of the business to maintain the flow of parts as well as helping to find alternate materials, as needed
- I was responsible for all ordering and receiving tasks, and I would also spec check all custom parts
- I also handled basic order taking and customer service situations
Purchasing Manager
Artist and Craftsman Supply
10.2012 - 09.2020
- I managed inventory restocking at all levels, and I supervised a small staff of others who help write purchase orders in a 16,000 square foot retail location
- I was also responsible for maintaining accurate inventory counts, as well as all other retail functions, including sales, vendor relations, customer service, shipping/receiving, building repairs/cleaning, etc.
Store Manager
Artist and Craftsman Supply
08.2010 - 10.2012
- I managed a 3,500 square foot art supplies retail store with a staff of five
- I was responsible for all ongoing store functions, including purchasing, sales, customer service, vendor relations, outside sales, etc.
Receiving Manager
Blick Art Materials
08.2007 - 09.2010
- I was the Receiving Manager at Blick Art Materials in Chicago
- I handled all incoming product shipments, and I contacted vendors with any discrepancies
- Under my management, this location had the lowest shrink/inventory loss that the company had ever seen (less than 1%)
- When I would finish receiving for the day, I would hit the floor for stocking and customer service
Floor Manager
Virgin Megastore Chicago
10.2006 - 07.2007
- I was responsible for all normal music retail activities, as well as all manager duties (cash office, store closing, employee scheduling, etc.)
Customer Service Supervisor
Hewitt Associates
04.2003 - 08.2006
- I worked at an inbound call center handling medical, Pension, and 401k benefits for employees of several large companies
- This included changing 401k allocations/future investments, preparing 401k loans/payouts, helping people enroll in and/or make changes to their benefits, etc.
- I was also responsible for handling escalated 'Manager' calls
Indie Music Buyer
Virgin Megastore Orlando
05.1998 - 06.2002
- I worked at the Virgin Megastore in Orlando, FL
- I started as a cashier with an obsessive love of music, and I became a buyer for the company within a year
- I handled all of the independent music releases as well as one of the five major labels
- In this position, I revamped the store's inventory enough to raise sales across the majority of my vendors
Education
Associate's - Accounting
Southern New Hampshire University
03.2022
Skills
- Purchasing (13 years)
- Customer Service (20 years)
- Retail management (5 years)
- Accounting
Activities of Interest
I play a bunch of instruments, and I release music under the name Antinonchalance for fun.
Timeline
Buyer
Dusty Strings Harps and Hammered Dulcimers
03.2022 - 05.2023
Purchasing Manager
Artist and Craftsman Supply
10.2012 - 09.2020
Store Manager
Artist and Craftsman Supply
08.2010 - 10.2012
Receiving Manager
Blick Art Materials
08.2007 - 09.2010
Floor Manager
Virgin Megastore Chicago
10.2006 - 07.2007
Customer Service Supervisor
Hewitt Associates
04.2003 - 08.2006
Indie Music Buyer
Virgin Megastore Orlando
05.1998 - 06.2002
Associate's - Accounting
Southern New Hampshire University
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