Brian Hurley
Voorhees,NJ
Summary
Professional with comprehensive understanding and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
10
10
years of professional experience
Work History
Behavioral Health Technician
Empower Recovery Center NJ
10.2024 - Current
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
- Managed and trained incoming Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
- Contributed to continuous quality improvement initiatives within the facility, enhancing overall service delivery and client satisfaction levels.
- Established rapport with diverse populations by utilizing strong cultural competence skills during interactions with clients.
Recovery House Manager
Comeback SZN Sober Living
06.2022 - Current
- Enhanced the overall operation of the recovery house by developing and enforcing strict house policies and procedures.
- Boosted referral numbers from local hospitals and clinics through effective networking efforts with professionals in the addiction treatment field.
- Increased resident satisfaction through compassionate support, attentive listening, and tailored guidance during their recovery journey.
- Developed strong relationships with local community resources to provide additional support services for residents in need.
- Fostered a positive and inclusive atmosphere within the recovery house by promoting open communication among staff, residents, and family members.
- Managed financial aspects of the recovery house operations including budgeting, expense tracking, billing, and revenue collection from residents or insurance providers.
National Sales Manager
In The Bag Inc.
11.2022 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Drove regional sales growth, implementing innovative marketing strategies and cultivating key partnerships.
Owner/Operator
Kid Fit NJ
03.2017 - 06.2022
- Managed day-to-day business operations.
- Developed business plan, processes and procedures to provide superior experience to customers.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
Director of Operations
My Gym Fitness Center
04.2015 - 05.2017
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
Education
MBA - Business Management
Monmouth University
West Long Branch, NJManagement / Marketing
University of Maryland, College Park
College Park, MDBachelor of Science - Management / Marketing
Monmouth University
West Long Branch, NJSkills
- Client relationship management
- Business development and planning
- Sales / management expertise
- Growth strategy implementation
Timeline
Behavioral Health Technician
Empower Recovery Center NJ
10.2024 - Current
National Sales Manager
In The Bag Inc.
11.2022 - Current
Recovery House Manager
Comeback SZN Sober Living
06.2022 - Current
Owner/Operator
Kid Fit NJ
03.2017 - 06.2022
Director of Operations
My Gym Fitness Center
04.2015 - 05.2017
MBA - Business Management
Monmouth University
Management / Marketing
University of Maryland, College Park
Bachelor of Science - Management / Marketing
Monmouth University
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