Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.A leader able to inspire staff to perform at their absolute best. A multi-tasker who excels at staff professionalism with a track record of great customer service and customer satisfaction.
Overview
24
24
years of professional experience
Work History
Security Director
Highland Park Corporation
3050 Whitestone Expressway Suite 403
04.2024 - 04.2025
Recorded incident reports with detailed accounts of occurrences.
Supervised grounds, employee entrances, and exits and security officers on duty.
Oversaw team of security officers and managed scheduling and performance evaluations.
Monitored property and investigated areas of suspicion.
Assessed ongoing risk factors and suggested improvements to senior management.
Streamlined communication processes between security personnel, resulting in quicker incident resolution times.
Maintained proper functioning of all security equipment.
Created detailed reports on security incidents, providing actionable insights for management review and decision-making purposes.
Demonstrated commitment to public safety by patrolling events and well-populated establishments.
Established a culture of safety-first mindset among employees through ongoing training initiatives focused on workplace violence prevention.
Oversaw budget management for security department, optimizing resource allocation while maintaining high-quality service levels.
Security Supervisor
Home Life Services
Long Island City, NY
04.2019 - 01.2024
Conducted regular patrols of facility to detect and deter security threats.
Recorded incident reports with detailed accounts of occurrences.
Monitored alarm systems and CCTV footage to enable prompt attention and response.
Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Security Officer
NYC Parks & Recreation
Queens, NY
03.2018 - 12.2018
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Checked and verified photo identification prior to granting facility access.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Funeral Director's Assistant
L.H. WOODWARD Funeral Home
Brooklyn, NY
01.2001 - 03.2018
Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
Picked up deceased at private homes, hospitals and county morgues.
Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
Closed and secured caskets and led funeral corteges to churches and burial sites.
Secured and filed burial permits and made funeral arrangements.
Education
No Degree - Funeral Director
American Academy of McAllister Institute
New York, NY
High School Diploma -
Boys And Girls High School
Brooklyn, NY
06-2004
Skills
Daily incident reporting
CCTV monitoring
Safety and security regulations
Security team management
Poised Under Pressure
Highly Organized with great attention to detail
Ability to exercise initiative, achievement and independent judgement