Brian Jackson
SMS Administrator Special Projects for GE Aerospace Global Security
Lebanon,OH
Summary
Solutions driven security professional prepared for role of GE Aerospace Physical Security Specialist
with hands-on experience in physical security and risk mitigation. Proven track record of implementing
special projects, collaborations with site leaders and other key stakeholders, that possess exceptional working knowledge of GE Aerospace security systems while providing exceptional customer service, effective security measures and protocols. Valued for collaboration and adaptability, ensuring reliable performance and responsiveness to dynamic situations.
Skilled in access control, CCTV and security systems.
with hands-on experience in physical security and risk mitigation. Proven track record of implementing
special projects, collaborations with site leaders and other key stakeholders, that possess exceptional working knowledge of GE Aerospace security systems while providing exceptional customer service, effective security measures and protocols. Valued for collaboration and adaptability, ensuring reliable performance and responsiveness to dynamic situations.
Skilled in access control, CCTV and security systems.
Overview
21
21
years of professional experience
Work History
SMO/SMS Administrator Special Projects
Securitas Technology
09.2023 - Current
- To support of GE Aerospace separation activities (SMO) as
they pertain to physical security (access control and CCTV) - Coordinate efforts to get newly added GE Aerospace sites compliant with the standards outlined in the Security Management Systems Design. To include
access control and CCTV systems. - Identify existing access control system and verify it is GE Aerospace compatible.
- Identify any deficiencies and coordinate upgrade and additions if needed.
- Identify existing CCTV system and verify it is GE Aerospace compliant.
- Identify any deficiencies and coordinate upgrade and additions if needed.
- Gather and organize information for the programming of the access system.
- Coordinate migration, program, and test system for proper operation.
- Assist in the installation of software and train SSL’s and designee on proper operation of access system and printing badges.
- Assist with the migration of CCTV system onto the GE Aerospace network, including working with the network team to move behind firewall/OTN.
- Assist in troubleshooting of all security equipment and applications at the Evendale campus and associated sites.
Embedded GE Tech/Service Tech III
Stanley Black and Decker/ Securitas Technology
08.2021 - 09.2023
- Maintained CCTV and Card Access Systems
PM and service on Avigilon/March Systems
- Maintenance on Servers and its network components
- Promote the use of security systems technology applications as a service solution
- Provide basic technical guidance and product training to GE Aerospace leadership and their end users on how understand how to use products.
- Assist with the GE Aerospace leadership with installations and upgrades at the Evendale campus and associated sites to ensure
proper installation/configuration of the system and satisfaction of GE Aerospace expectations and requirements.
Operations Manager
Performance Asphalt Paving
01.2020 - 04.2021
- Managed day to day operations
- Promote and market the company’s products and services within region
- Negotiation and closing of sales and execution of contracts
- Assisted in getting quotes/estimates to customers by deadlines
- Support sales activities in the region by creating, nurturing and responding to sales
opportunities for company’s products and services
- Managed all network related devices and products
- Assisted in field when needed
- Developed a well-targeted business plan and strategy to drive sales within the region
- Work closely with other departments to ensure customer growth and retention
- Communication and Motivation to the team
Project Manager
PCS Security Solutions
01.2019 - 01.2020
- Managed day to day Projects
- Designed and quote new projects
- Worked with Mfg
- Reps to design new systems
- Time management to meet customer deadlines
- Walked client facilities and attending pre-bid meetings
- Managed multiple projects and tasks simultaneously
- Performed surveys, price new projects, attend meetings and propose solutions to installation barriers
Lead Technician
Sec-Tron Inc.
01.2012 - 01.2019
- Provided installation and service of industrial security service systems
- Managed installation and integration of servers, card access systems, CCTV IP networks and security systems
- Responded to and resolve all customer concerns
- Upsold customers products and services when better products or services fit the application
- Was responsible for day to day management of jobs through daily operations including organizing, prioritizing and scheduling multiple competing tasks to meet deadlines, while ensuring customer satisfaction through efficient quality workmanship
Customer Service Field/System Technician
Cincinnati Bell Telephone
01.2004 - 01.2012
- Assisted customers at their residences/businesses with installations, maintenance and/or repairs to their audio and visual electronic equipment and accessories
- Problem solved to identify faults or malfunctions through the inspections and tests of lines and cables, recorded and analyzed test results, allowing me to assess transmission characteristics and identify concerns and create solutions
- Assisted in launch of FiOptics
- Managed installations of phone cable and internet products to residential and business customers
- Upsold customers higher products and services
Education
CompTIA Security+ Course Completed ONLY - Information Technology
University of Cincinnati
Cincinnati, OHCompTIA Network+ Course Completion ONLY - Information Technology
University of Cincinnati
Cincinnati, OHCertification of Expert Level OnGuard 8.0 - Information Technolgy
Lenel OnGuard (Expert Level Certification)
Cincinnati, OHOhio Real Estate License - Real Estate
Hondros College of Real Estate
Columbus, OH08-2023
High School Diploma -
Lemon Monroe High School
Monroe, OH05-1998
Skills
- Knowledgeable Technical Field Specialist
- Project Management
- Customer service
- Operational Oversight
- Attention to detail
- Highly Organized
- Database management
- Team building and leadership
- Deadline adherence
- Problem-solving
- Meeting facilitation
- Project coordination
Qualifications
- 17+ years of experience as a Customer Service / Service Technician
- 4+ years of experience Project Management/Operations Management
- Effective Customer Service Representative
- Highly skilled Field Technician
- Project Management
- Operations Management
- Efficient in Microsoft Office products (Microsoft Word, Excel, PowerPoint, Outlook, Teams, and OneNote)
- Worked with SQL Management Studio
- Organization, Time-Management, Adaptability, and the ability to work under pressure
- Self Motivated, Team Leader, and effectively communicate with co-workers
- Develop policies and procedure to improve department
- Utilize a variety of analytical techniques to solve problems
- Judicious in carrying out assignments without direction
Timeline
SMO/SMS Administrator Special Projects
Securitas Technology
09.2023 - Current
Embedded GE Tech/Service Tech III
Stanley Black and Decker/ Securitas Technology
08.2021 - 09.2023
Operations Manager
Performance Asphalt Paving
01.2020 - 04.2021
Project Manager
PCS Security Solutions
01.2019 - 01.2020
Lead Technician
Sec-Tron Inc.
01.2012 - 01.2019
Customer Service Field/System Technician
Cincinnati Bell Telephone
01.2004 - 01.2012
CompTIA Security+ Course Completed ONLY - Information Technology
University of Cincinnati
CompTIA Network+ Course Completion ONLY - Information Technology
University of Cincinnati
Certification of Expert Level OnGuard 8.0 - Information Technolgy
Lenel OnGuard (Expert Level Certification)
Ohio Real Estate License - Real Estate
Hondros College of Real Estate
High School Diploma -
Lemon Monroe High School
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